Asistente de Ventas B2B (Bilingüe EN/CM) – Brea

MAGIC COOLER INTERNATIONAL INC; Brea (CA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

Company-provided laptop

Job summary

ICECO in Brea, CA is hiring a Sales Assistant to support dealers, the Sales team, and logistics partners from order placement to delivery. This in-person role requires fluency in Mandarin and English and involves managing B2B orders, shipments, inventory, and reporting.

You will work cross-functionally to ensure accurate data and timely communication. Responsibilities include maintaining the Shopify-based B2B site, preparing shipping docs, and liaison with warehouses and freight partners to

Qualifications

• Fluent in Mandarin and English required.
• Experience with Shopify, EDI, or B2B order processing preferred.
• Strong attention to detail and communication.
• Ability to manage multiple orders and deadlines.

Responsibilities

• Process B2B orders via Shopify, EDI, dealer portals, and email; verify products, pricing, shipping information, and customer requirements.
• Coordinate small-parcel, LTL, and international shipments with the Sales team, warehouses, carriers, and logistics partners.
• Prepare bills of lading and other shipping or export documentation, track deliveries, and help resolve delays, damages, and delivery issues.
• Maintain the Shopify-based B2B wholesale website, including product listings, pricing, images, descriptions, collections, banners, navigation, and ordering settings.
• Prepare regular and ad hoc reports covering sales, orders, customers, products, shipments, and inventory.
• Respond professionally to dealers and B2B clients regarding order status, shipment updates, products, inventory availability, and pricing.
• Monitor inventory and support replenishment planning, sea freight coordination, and warehouse inbound notifications.
• Process customer returns, generate return labels, and issue full or partial refunds as requested by Customer Support.
• Work cross-functionally with Sales, Accounting, Warehouse, Marketing, and Customer Support to improve accuracy, efficiency, and service quality.
• Communicate with English- and Mandarin-speaking customers, vendors, and internal teams as needed.

Skills

Mandarin-English fluency

Attention to detail

Organization

Communication

Multitasking

Excel

Shopify experience

EDI platforms

Shipping documents

Tools

Shopify

EDI platforms

Job description

ICECO in Brea, CA is hiring a Sales Assistant to support dealers, the Sales team, and logistics partners from order placement to delivery. This in-person role requires fluency in Mandarin and English and involves managing B2B orders, shipments, inventory, and reporting.

You will work cross-functionally to ensure accurate data and timely communication. Responsibilities include maintaining the Shopify-based B2B site, preparing shipping docs, and liaison with warehouses and freight partners to