Bilingual B2B Sales & Logistics Coordinator

ICECO Portable Freezer; Brea (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

10 paid company holidays

Paid time off

Company-provided laptop

Business travel and expense reimburse.

Job summary

ICECO Portable Freezer in Brea, California seeks a Sales Assistant to bridge dealers, Sales, warehouses, and logistics. You will manage B2B orders, shipments, product info, and reporting from order placement through delivery.

The role requires fluency in English and Mandarin and professional communication. This is an in-person position based in Brea, with cross-functional collaboration across departments to ensure accurate, on-time service.

Qualifications

• Bilingual in English and Mandarin with professional writing and speaking skills.
• Strong attention to detail and time management.
• Experience with Shopify, EDI, or B2B order processing is preferred.

Responsibilities

• Process B2B orders through Shopify, EDI, dealer portals and email; verify products, pricing, shipping, and customer requirements.
• Coordinate small-parcel, LTL, and international shipments with the Sales team and logistics partners.
• Prepare bills of lading and other shipping documents, track deliveries, and resolve delays or damages.
• Maintain the Shopify-based B2B wholesale website (listings, pricing, images, collections, banners, navigation, settings).
• Prepare regular and ad hoc sales, orders, customers, products, shipments, and inventory reports.
• Respond to dealers and B2B clients regarding order status, shipments, product availability, and pricing.
• Monitor inventory and support replenishment, sea freight coordination, and inbound notifications.
• Process returns, generate labels, and issue refunds as requested.
• Collaborate across Sales, Accounting, Warehouse, Marketing, and Customer Support to improve accuracy and service quality.
• Communicate with English- and Mandarin-speaking customers, vendors, and internal teams as needed.

Skills

Mandarin & English

Attention to detail

Communication skills

Time management

Tools

Shopify

EDI platforms

Excel

Job description

ICECO Portable Freezer in Brea, California seeks a Sales Assistant to bridge dealers, Sales, warehouses, and logistics. You will manage B2B orders, shipments, product info, and reporting from order placement through delivery.

The role requires fluency in English and Mandarin and professional communication. This is an in-person position based in Brea, with cross-functional collaboration across departments to ensure accurate, on-time service.