ASE Master Automotive Technician

VIP, Inc.; West Hartford, Northern (CT, KY); Hybrid; USD 63,039,000 - 97,424,000; Full time

Job summary

VIP, Inc. in West Hartford, CT is seeking a Flat Rate Technician to diagnose, repair, and service vehicles, including ASE-focused work. The role emphasizes safety, accuracy, and customer service, with a non-exempt hourly classification and a 40-hour work week.

You'll perform warranty-agnostic repairs across ASE areas, maintain service work orders, and participate in training to earn ASE certifications. The position requires attention to detail and strong teamwork in a busy shop environment.

Qualifications

• Read, analyze, and interpret technical instructions and procedures.
• Explain vehicle information to customers and respond to questions from coworkers.
• Diagnose and recommend solutions to basic automotive problems.
• Interpret, understand, and apply instructions from written, oral, diagram, or schedule form.
• Ability to perform required types of automotive services listed above.

Responsibilities

• Maintain workplace safety as priority and follow all safety policies.
• Provide automotive systems diagnosis, repair, and maintenance per ASE areas.
• Ensure a valid Service Work Order is initiated and displayed during service.
• Complete MPI and support the 5-for-5 Customer Engagement Process.
• Maintain a clean, organized work area and handle parts correctly.

Skills

Diagnose automotive problems

Explain vehicle information

Interpret instructions

Perform automotive services

Education

Two-year college or technical school

Equivalent education and experience

Job description

VIP, Inc. in West Hartford, CT is seeking a Flat Rate Technician to diagnose, repair, and service vehicles, including ASE-focused work. The role emphasizes safety, accuracy, and customer service, with a non-exempt hourly classification and a 40-hour work week.

You'll perform warranty-agnostic repairs across ASE areas, maintain service work orders, and participate in training to earn ASE certifications. The position requires attention to detail and strong teamwork in a busy shop environment.