ASE-Certified Auto Technician — Flat-Rate Expert

Colonial Group; Wallingford (CT); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

VIP is hiring a Flat Rate Technician to diagnose, repair, and service automotive systems, ensuring first-time right work and safety compliance. The role requires effective communication with customers, adherence to VIP processes, and proper documentation of work orders.

Technicians will progress through ASE certifications and must participate in LMS training, ensuring ongoing professional development and adherence to safety standards across the shop environment.

Formación

• Ability to read, analyze, and interpret technical instructions and procedures.
• Ability to explain vehicle information clearly to customers and coworkers.
• ASE certification or equivalent training is desirable and encouraged.

Responsabilidades

• Ensure workplace safety is Priority #1 and follow all safety policies.
• Provide diagnosis, repair, and maintenance for automotive systems per ASE scope.
• Initiate and display a valid Service Work Order before service begins and keep it visible.
• Complete MPI and support the 5-for-5 Customer Engagement Process.
• Return unused parts to the Desk Team and manage cores, batteries and tires properly.
• Maintain productivity targets based on Technician level with accuracy and efficiency.

Conocimientos

Diagnostics

Communication with customers

Vehicle systems knowledge

Educación

Two-year college or technical school recommended

Equivalent education and experience

Herramientas

ASE Certifications

State Inspection License

LMS Training programs

Descripción del empleo

VIP is hiring a Flat Rate Technician to diagnose, repair, and service automotive systems, ensuring first-time right work and safety compliance. The role requires effective communication with customers, adherence to VIP processes, and proper documentation of work orders.

Technicians will progress through ASE certifications and must participate in LMS training, ensuring ongoing professional development and adherence to safety standards across the shop environment.