ASC Operations Manager — Business Services

Ameren Services Company; St. Louis (MO); On-site; USD 132,000 - 204,000; Full time

Benefits offered by this job

Medical coverage on date of hire

Pension plan (cash balance)

401(k) with company match

Vacation and holidays

Parental leave and family caregiver le

Job summary

Ameren Services (ASC) in Saint Louis, MO, seeks a Manager, ASC (Ameren Services Center) - Business Services to direct transactional functions including Payments, Payables, Reconciliations and Telecom. You will lead a 25-person team with a $20M budget and drive continuous improvement while ensuring SOX compliance.

The role partners with stakeholders to optimize bill delivery, payment options and service quality, reporting to the ASC Director.

Qualifications

• Eight or more years of Finance-related experience required.
• Five or more years of leadership experience required.
• Strong communication and negotiation skills to a variety of audiences required.
• Knowledge of Ameren's Labor Agreement(s) preferred; Ameren competencies emphasized.

Responsibilities

• Lead four operational teams totaling ~25 employees and manage an operating budget exceeding $20 million.
• Improve customer bill delivery and payment options with stakeholders.
• Maintain industry knowledge through associations and conferences to move the organization forward.
• Ensure compliance with all Sarbanes-Oxley requirements and documentation.
• Ensure account reconciliations and unclaimed property filings are completed accurately and timely.
• Respond to inquiries from regulatory entities as appropriate.
• Support ASC by building internal problem-solving and CI culture.
• Establish and monitor KPIs to evaluate operational effectiveness, service quality, compliance, and cost performance.
• Manage strategic vendor relationships, contract performance, and service delivery to optimize costs and protect assets.

Skills

Leadership

Financial analysis

Budget management

Sarbanes-Oxley compliance

Vendor management

Stakeholder management

Education

Bachelor of Science in Accounting/Finance/Business

MBA

CPA/CTP (preferred)

Job description

Ameren Services (ASC) in Saint Louis, MO, seeks a Manager, ASC (Ameren Services Center) - Business Services to direct transactional functions including Payments, Payables, Reconciliations and Telecom. You will lead a 25-person team with a $20M budget and drive continuous improvement while ensuring SOX compliance.

The role partners with stakeholders to optimize bill delivery, payment options and service quality, reporting to the ASC Director.