Asbestos Intake Program Manager - Remote

Meirowitz & Wasserberg, LLP; EE. UU.; Híbrido; USD 95.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Descripción de la vacante

Meirowitz & Wasserberg, LLP, a nationwide trial law firm, seeks an Asbestos Intake Manager to oversee daily intake operations, assign cases, monitor progress, and ensure adherence to SOPs. You will coordinate with attorneys, referral sources, and internal teams to handle mesothelioma referrals efficiently, balance workloads, and drive operational improvements in a fast-paced legal environment.

Candidates should have 3+ years in legal intake or mass tort, strong communication, organizational

Formación

• Minimum 3 years of experience in legal intake, personal injury, mass tort, or a related legal environment.
• Prior experience managing, supervising, or coordinating a legal intake team or department.
• Strong understanding of intake workflows, case management, and referral processes.
• Strong verbal and written communication skills with the ability to communicate effectively with attorneys, staff, referral sources, and potential clients.
• Excellent organizational and time-management skills with the ability to manage multiple priorities.
• High attention to detail with strong follow-through and accountability.
• Proficiency with case management systems and Microsoft Office.
• Ability to work independently and take ownership of departmental workflow and operational priorities.

Responsabilidades

• Monitor the department intake email inbox and ensure incoming referrals are acknowledged and assigned promptly
• Ensure mesothelioma referrals are immediately communicated to the appropriate team members and that an action plan is established
• Oversee daily intake workflow and ensure cases are distributed appropriately based on workload and department priorities
• Assign intake calls to the appropriate team members
• Assign medical record-related tasks and coordinate with the Medical Records team as appropriate
• Coordinate preparation for weekly intake meetings with the Intake Paralegal
• Review meeting agendas, pending cases, and supporting documentation prior to weekly intake meetings
• Lead weekly intake meetings in conjunction with department leadership and ensure action items are assigned and completed
• Meet regularly with Intake team members to review workload, pending intakes, and outstanding medical record requests
• Monitor department productivity and assist with balancing workloads
• Provide guidance and support to Intake team members regarding processes, priorities, and department procedures
• Ensure all case activity is accurately documented in SmartAdvocate (SA)
• Monitor compliance with department SOPs and established workflows
• Maintain oversight of intake-related tracking systems and department reporting
• Identify process improvements and recommend operational efficiencies
• Work closely with attorneys, referral sources, and internal departments to facilitate efficient case intake and workflow
• Communicate operational priorities, workflow updates, and outstanding issues to department leadership

Conocimientos

Legal intake

Team management

Case management

Communication

Organization

Attention to detail

Microsoft Office

Independence

Herramientas

SmartAdvocate

Descripción del empleo

Meirowitz & Wasserberg, LLP, a nationwide trial law firm, seeks an Asbestos Intake Manager to oversee daily intake operations, assign cases, monitor progress, and ensure adherence to SOPs. You will coordinate with attorneys, referral sources, and internal teams to handle mesothelioma referrals efficiently, balance workloads, and drive operational improvements in a fast-paced legal environment.

Candidates should have 3+ years in legal intake or mass tort, strong communication, organizational