Arts Center - Student Worker

Lake Superior State University; Sault Ste. Marie (MI); On-site; USD 18,000 - 21,000; Part time

Job summary

Lake Superior State University in Sault Ste. Marie seeks a reliable Arts Center Box Office/Technical Assistant to support front-of-house and basic technical operations during events in the Arts Center.

The student worker assists with ticket sales, will-call, ushering, and partnering with the technical director on lighting, sound, and staging, with training provided.

Qualifications

• Current student enrolled for 12 credits.
• Customer service experience preferred.
• Willingness to learn technical tasks and assist staff.

Responsibilities

• Assist with box office operations, including ticket sales, will call, and customer service
• Greet and assist patrons before and during events
• Serve as an usher or house manager when needed
• Support technical director with event setup, lighting, sound, and staging (training provided)
• Help with post-event cleanup and equipment storage
• Assist with marketing tasks such as posting flyers and updating signage
• Maintain a clean and organized work environment
• Attend mandatory training sessions and staff meetings

Skills

Customer service

Communication

Event setup

Teamwork

Education

Enrollment in college (12 credits)

Job description

Title: Arts Center Box Office/Technical Assistant

VP Area: Academic Affairs

Department: College of Arts & Sciences

Published Salary Range: 13.73

Job Summary/Basic Function:

The Arts Center is seeking a reliable and motivated student worker to assist with both front-of-house and technical operations. This position supports a wide range of events, including concerts, film screenings, lectures, and community rentals. The ideal candidate will be dependable, customer service-oriented, and willing to learn basic technical and administrative skills.

Minimum Qualifications:

Full time (12 credits)

Preferred Qualifications:

• Assist with box office operations, including ticket sales, will call, and customer service
• Greet and assist patrons before and during events
• Serve as an usher or house manager when needed
• Support technical director with event setup, lighting, sound, and staging (training provided)
• Help with post-event cleanup and equipment storage
• Assist with marketing tasks such as posting flyers and updating signage
• Maintain a clean and organized work environment
• Attend mandatory training sessions and staff meetings

Physical Demands:

• Ability to stand and walk for extended periods during events
• Ability to lift up to 35 pounds (e.g., chairs, cables, small equipment)
• Comfortable with climbing stairs and occasional use of ladders (for technical setup)
• Manual dexterity to operate computer systems, phones, and technical equipment
• Ability to work in low-light or darkened theater environments during performances
• Occasional bending, reaching, and carrying event-related materials
• Must be able to communicate clearly with patrons, staff, and team members in a busy environment

Work Hours:

Mon-Fri, evenings and some weekends depending on performances in the Arts Center; will work around student schedule