Arts Box Office Associate Tickets & Patron Service

GOEBEL FIXTURE COMPANY; Livermore (CA); On-site; USD 20,000 - 28,000; Part time

Job summary

Livermore Valley Arts in Livermore, CA is seeking a part-time Box Office Associate to process single ticket sales, subscriptions, and gift cards. The role handles walk-up, phone, email, and mail orders with a friendly, accurate approach.

You will work evenings and weekends, support patrons with performance information, and assist the Marketing Department as needed. Proficiency with ticketing software and MS Office is expected; experience with Salesforce is a plus.

Qualifications

• One or more years of computerized ticketing experience (preferred).
• Knowledge of Patron Manager (Salesforce) or other ticketing software (preferred).
• Must be punctual and reliable.
• Previous experience handling financial transactions.
• Ability to sit for long periods at a computer.
• Willing to work evenings, weekends, holidays.

Responsibilities

• Maintains good customer relations and service
• Processes single subscription and group sales at the box office
• Processes memberships and donations
• Processes subscription ticket exchanges and donated tickets for box office patrons
• Provides information to patrons in person and over the phone concerning performance and ticket policies
• Assists the Marketing Department as needed
• Works flexible hours including evenings and weekends
• Any other duties needed to help drive the organization’s vision, mission, and abide by the organization's values.

Skills

Customer service

Communication

Detail orientation

Team collaboration

Education

High school

Tools

Patron Manager (Salesforce)

Microsoft Office

Google Workspace

Job description

Livermore Valley Arts in Livermore, CA is seeking a part-time Box Office Associate to process single ticket sales, subscriptions, and gift cards. The role handles walk-up, phone, email, and mail orders with a friendly, accurate approach.

You will work evenings and weekends, support patrons with performance information, and assist the Marketing Department as needed. Proficiency with ticketing software and MS Office is expected; experience with Salesforce is a plus.