Artisan Farm Store & Tasting Guide

Mary; Ellicott City (MD); On-site; USD 15,000 - 26,000; Part time

Job summary

Mary's Land Farm in Ellicott City, MD seeks a personable Artisan Food & Farm Store Associate. Based in the farm store, you’ll guide guests through tastings, help navigate farm-raised meats, and introduce local producers, while assisting with orders and sharing news about events and makers.

This role shares duties with the Inn and seasonal festivals; hours are part-time with weekend availability and holiday season flexibility.

Qualifications

• Friendly, outgoing personality with proven sales or hospitality experience
• Genuine interest in local food systems, small producers, and community connection
• Excellent verbal communication skills
• Able to problem-solve independently as issues arise
• Comfortable working across different roles and settings on a working farm property
• Physically able to meet the requirements listed above

Responsibilities

• Welcome customers by greeting them and offering assistance
• Guide guests through the store, suggesting products and sharing the stories behind them
• Educate customers on the farm's meats, artisan oils and balsamics, and other local partner products
• Share information about local and regional business partners, community happenings, and farm news
• Process payments accurately (cash, check, credit/debit)
• Exercise sound judgment to resolve customer issues as they arise
• Restock shelves, maintain displays, and keep the store clean and organized
• Pack, label, and ship customer orders, ensuring products arrive in excellent condition
• Prepare orders for carrier pickup and maintain accurate shipping records
• Support increased order volume and customer demand during the holiday rush
• Support the Inn with housekeeping, turnover, and guest experience needs as scheduled
• Assist with festival and event operations, including setup, guest flow, vendor support, and day-of hospitality
• Represent the farm's mission and values consistently across every guest touchpoint, whether in the store, at the Inn, or on the festival grounds
• Contribute to overall team effort by assisting wherever needed
• Maintain scheduling commitments across all areas of responsibility

Skills

Customer service

Sales

Food knowledge

POS system

Packaging & shipping

Flexibility

Team player

Local sourcing

Tools

Point-of-sale system

Job description

Mary's Land Farm in Ellicott City, MD seeks a personable Artisan Food & Farm Store Associate. Based in the farm store, you’ll guide guests through tastings, help navigate farm-raised meats, and introduce local producers, while assisting with orders and sharing news about events and makers.

This role shares duties with the Inn and seasonal festivals; hours are part-time with weekend availability and holiday season flexibility.