Store Associate

Patti's Place at Laurel Grove Wine Farm; Winchester (VA); On-site; USD 17,000 - 25,000; Part time

Job summary

Patti’s Place at Laurel Grove Wine Farm in Winchester, VA is seeking a Store Associate for a part-time, hourly, on-site role at Patti’s Place. You will greet customers, answer questions about products, process transactions at the POS, and assist with restocking and display setup.

The position requires reliability, flexibility including weekends, and the ability to stand for long periods in a retail environment.

Qualifications

• Strong customer-facing skills with focus on service and loyalty.
• Clear verbal communication with customers and team members.
• Basic store operation capabilities and inventory awareness.
• Ability to stand for extended periods and lift/move items.
• Reliable, punctual and flexible including weekends/holidays.
• Retail, hospitality, or customer service experience preferred but not required.

Responsibilities

• Greet and assist customers and provide product information.
• Handle retail sales transactions and operate the POS system.
• Restock shelves and maintain clean, organized store displays.
• Assist with promotional displays and setup.
• Support inventory monitoring and report low stock to management.
• Follow opening and closing procedures and ensure safety.

Skills

Customer service

Verbal communication

Store operations

Physical stamina

Reliability

Retail experience

Job description

Company Description

Patti’s Place (Patti’s) at Laurel Grove Wine Farm is a high quality cafe, farm market/marketplace, wine shop and educational center located on the Laurel Grove Wine Farm. Patti’s Place espouses the same core values of environmental stewardship, unparalleled quality, and community mindedness as its parent company Laurel Grove Wine Farm. Patti's Place also serves as a focal point for Laurel Grove Wine Farm to engage with the local community, health-focused customers, and other regenerative producers from around the United States.

Role Description

The Store Associate is a part-time, hourly, on-site role at our shop in Frederick County, VA (South-western Winchester). This position is responsible for greeting and assisting customers, answering product questions, and ensuring a welcoming in-store experience. Day-to-day tasks include handling retail sales transactions, food prep, operating the point-of-sale system, restocking shelves, maintaining store cleanliness, and helping set up displays and promotional materials. The Store Associate also supports basic store management functions such as monitoring inventory levels, reporting low stock, and following opening and closing procedures.

Qualifications

• Strong customer-facing skills, providing great Customer Service and fostering Customer Loyalty
• Effective verbal communication skills to interact clearly with customers and team members
• Basic store operation capabilities, such as following procedures, supporting inventory control, and maintaining an organized, safe store environment.
• Ability to stand for extended periods, lift and move merchandise as needed, and work flexible hours, including weekends and holidays.
• Reliable, punctual, and comfortable working in a farm-adjacent retail environment with varying customer volumes.
• Previous experience in retail, hospitality, or customer service is preferred but not required; willingness to learn and adapt is essential.

Compensation

• Compensation varies based on candidates schedule, flexibility, and experience.