Art-Forward Guest Experience Agent

21c Museum Hotel; St. Louis (MO); On-site; USD 21,000 - 28,000; Full time

Job summary

21c Museum Hotels seeks a Front Desk Agent to greet guests, check them in/out, and coordinate guest experiences. You will handle reservations, answer inquiries, and process payments with accuracy while maintaining a welcoming atmosphere.

Role requires fluent English, strong cash handling, and the ability to multitask in a fast-paced hotel environment. Equal opportunity employer; background check required.

Qualifications

• Past experience dealing with the public in a service setting.
• Ability to communicate clearly both verbally and in writing.
• Comfort handling cash and using standard front desk systems.

Responsibilities

• Check guests in and out and greet guests with a friendly, professional manner.
• Provide information about hotel services and local area.
• Process guest payments and maintain accurate records.
• Answer phones and assist with reservations and inquiries.
• Coordinate guest experiences prior to arrival and during stay.

Skills

Customer Service

Cash Handling

English Fluency

Multi-tasking

Communication

Education

High School diploma or equivalent

Tools

Cash Register

PBX System

Job description

21c Museum Hotels seeks a Front Desk Agent to greet guests, check them in/out, and coordinate guest experiences. You will handle reservations, answer inquiries, and process payments with accuracy while maintaining a welcoming atmosphere.

Role requires fluent English, strong cash handling, and the ability to multitask in a fast-paced hotel environment. Equal opportunity employer; background check required.