Art-Hospitality Front Desk Agent | Welcome Guests

21c Museum Hotels; Cincinnati (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking a Front Desk Agent to enhance guest experiences with exceptional service. This role involves welcoming guests, managing check-ins and check-outs, and providing timely information about hotel amenities and local attractions. The ideal candidate will possess strong customer service skills and a knack for organization, ensuring every guest feels valued and informed. Join a dynamic team that blends art and hospitality, creating a unique and engaging environment for both guests and staff. If you're passionate about service and enjoy a vibrant workplace, this opportunity is perfect for you.

Qualifications

• Fluent in English and able to follow verbal/written instructions.
• Highly organized with attention to detail and multitasking abilities.

Responsibilities

• Welcome guests, check them in and out, and coordinate their experience.
• Respond to inquiries and provide accurate information about hotel services.

Skills

Customer Service Skills

Cash Handling Procedures

Communication Skills

Organizational Skills

Education

High School Diploma or Equivalent

Tools

Computerized Cash Register Systems

Standard Office Equipment

Job description

An established industry player in hospitality is seeking a Front Desk Agent to enhance guest experiences with exceptional service. This role involves welcoming guests, managing check-ins and check-outs, and providing timely information about hotel amenities and local attractions. The ideal candidate will possess strong customer service skills and a knack for organization, ensuring every guest feels valued and informed. Join a dynamic team that blends art and hospitality, creating a unique and engaging environment for both guests and staff. If you're passionate about service and enjoy a vibrant workplace, this opportunity is perfect for you.