ARO Prep Tech Associate -TLB

Georgia Department of Revenue; Atlanta (GA); Presencial; USD 38 000 - 47 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Paid Time Off

Holidays

Retirement Plan

Resumo da oferta

The Georgia Department of Labor (GDOL) is transforming into a forward-thinking, future-focused organization. We are building a connected and collaborative team where information flows quickly and teams work together.

Join us and contribute to GDOL's mission-driven efforts in Atlanta. We are hiring for ARO Prep Tech Associate- TLB in the Board of Review Unit to process appeal requests, review evidence, and maintain electronic files.

Qualificações

• High school diploma/GED and one year of experience in an office setting using computer software.

Responsabilidades

• Receives, reviews, processes, and dockets appeal requests.
• Investigates the facts related to each appeal request and evaluates the evidence to conclude what actions to take.
• Creates and maintains electronic appeal files.
• Ensures Board of Review records are updated with proper notes and entries.
• Ensures Board of Review staff is updated on assigned cases and files.
• Answers Board of Review inquiries and provides information regarding the Board and Board cases to external and internal customers.
• Creates and sends daily Board docketing calendar.

Conhecimentos

Customer service

Claims processing

Formação académica

Associate degree in business or related field

Ferramentas

Microsoft Excel

Descrição da oferta de emprego

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title:

ARO Prep Tech Associate -TLB

Agency:

Department of Labor

Job Requisition ID:

JR0000007070

Shift:

Day (United States of America)

Compensation Details:

$42,656.00/YR.

Job Description:

ARO Prep Tech Associate - TLB (Legal Secretary 1)

Job Code: LET020

Pay Grade: F

Salary: $42,656.00/Yr.

The Georgia Department of Labor is currently seeking qualified applicants to fill multiple ARO Prep. Tech.Associate- TLB positions in theBoard of Review Unit.

The positions are located at 148 Andrew Young International Blvd. NE, Atlanta, Georgia, 30303.

These are time limited positions subject to funding availability and the needs of the Agency.

JOB SUMMARY

The Georgia Department of Labor (GDOL) is transforming into a forward-thinking, future-focused, and resilient organization - one that anticipates change and leads with purpose. As part of this transformation, we are building a more connected and collaborative organization where information flows quickly, awareness is shared, and teams seamlessly work together.This modern, adaptive approach strengthens our ability to respond to emerging needs, serve the public more effectively, and create meaningful impact. Join us and be part of GDOL's mission-driven team shaping the future.

ESSENTIAL FUNCTION & RESPONSIBILITIES

• Receives, reviews, processes, and dockets appeal requests.
• Investigates the facts related to each appeal request and evaluates the evidence to conclude what actions to take.
• Creates and maintains electronic appeal files.
• Ensures Board of Review records are updated with proper notes and entries.
• Ensures Board of Review staff is updated on assigned cases and files.
• Answers Board of Review inquiries and provides information regarding the Board and Board cases to external and internal customers.
• Creates and sends daily Board docketing calendar.

PREFERRED QUALIFICATION

• Associate degreein business or related field from an accredited University or College
• Possess intermediate or higher expertise in Microsoft Excel
• One (1) year or more years of claims experience

AND/OR

• One (1) year or more years’ experience handling or processing appeals related to unemployment insurance claims
• One (1) year or more years of customer service experience

WHY YOU SHOULD APPLY

The State of Georgia and Georgia Department of Labor offers a generous benefit program with wide variety of available choices:

• Georgia Defined Contribution Retirement Plan
• Health Insurance (multiple plans)
• Flexible / Voluntary Benefits
  • Flexible Spending Accounts (healthcare and dependent care)
  • Dental
  • Vision
  • Life
  • Disability
  • Long Term Care
  • Legal
• Paid Time Off
  • 13 Holidays
  • Annual Leave
  • Sick Leave
  • Other Leave, including Parental Leave
• Employee Assistance Program
• Employee Discounts
• Employee Purchasing Program

ADDITIONAL INFORMATION:

In addition to a competitive salary, the Georgia Department of Labor offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account.

The Georgia Department of Labor is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those circumstances permitted or mandated by law).

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Minimum Qualifications:

High school diploma/GED and one (1) year of experience in an office setting using computer software.