Central Office Specialist -TLB

Georgia Power Company; Atlanta (GA); Presencial; USD 37.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Retirement and Savings Plans

13 Holidays

Annual Leave

Sick Leave

Dental

Vision

Life Insurance

Disability Insurance

Long Term Care

Legal

Descripción de la vacante

The State of Georgia, Department of Labor, is hiring a Central Office Specialist – TLB in Atlanta. This is a time-limited, full-time role within the UI Appeals Department, located at 148 Andrew Young International Blvd. NE, Atlanta, GA 30303.

The position offers a competitive annual salary and benefits package. Under limited supervision, you will manage administrative duties for UI appeals, including docketing, file creation, and hearing coordination.

Formación

• High school diploma or GED and one year of office experience.
• Experience using common office software and computers.
• Experience in unemployment insurance field is a plus.
• Strong communication and organizational skills.

Responsabilidades

• Receive, review, process, and docket appeal requests.
• Investigate facts and evaluate evidence to determine actions.
• Create and maintain electronic appeal files for hearings.
• Send and mail hearing files to interested parties.
• Assign issues to be discussed in upcoming hearings.
• Ensure tribunal records and notes are up to date.
• Coordinate with Administrative Hearing Officers and ensure timely status updates.

Conocimientos

Organizational skills

Computer literacy

Multi-tasking

Communication skills

Educación

Associate degree or higher

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

Central Office Specialist -TLB# Team Georgia Careers## Central Office Specialist -TLBApply: Atlanta: Full time: Posted Today: End Date: November 2, 2026 (4 days left to apply): JR0000006770Explore a World of Opportunity with the State of Georgia!We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career! **Job Title:**Central Office Specialist -TLB**Agency:**Department of Labor**Job Requisition ID:**JR0000006770**Shift:**Day (United States of America)**Compensation Details:**$41,185.00/YR.**Job Description:****Central Office Specialist – TLB (Legal Secretary 1)****Job Code: LET020****Pay Grade: F****Salary: $41,185.00/Yr.**The Georgia Department of Labor is accepting applications to fill multiple **Central Office Specialist – TLB** positions in the UI Appeals Department located at Georgia Department of Labor Headquarters.**These are time limited positions subject to funding availability and the needs of the Agency.**The positions are located at 148 Andrew Young International Blvd. NE, Atlanta, Georgia, 30303. **JOB SUMMARY**The Georgia Department of Labor (GDOL) is transforming into a forward-thinking, future-focused, and resilient organization — one that anticipates change and leads with purpose. As part of this transformation, we are building a more connected and collaborative organization where information flows quickly, awareness is shared, and teams seamlessly work together. This modern, adaptive approach strengthens our ability to respond to emerging needs, serve the public more effectively, and create meaningful impact. Join us and be part of GDOL's mission-driven team shaping the future.The **Central Office Specialist-TLB,** under limited supervision, completes administrative duty relating to the UI Appeals Tribunal**.****ESSENTIAL FUNCTION & RESPONSIBILITIES*** Receives, reviews, processes, and dockets appeal requests.* Investigates the facts related to each appeal request and evaluates the evidence to conclude what actions to take.* Creates and maintains electronic appeal files for appeal hearings.* Sends and mails hearing files to interested parties.* Assigns issues to be discussed in an upcoming appeals hearing.* Ensures Tribunal records are updated with proper notes and entries.* Ensures the Tribunal and Administrative Hearing Officers are up to date on the status of assigned cases and hearing files.**SKILLS/ABILITIES*** Must be well organized* Possess excellent computer skills* Ability to multi-task* Good communication and organization skills**PREFERRED QUALIFICATION*** An Associate Degree or higher* One year working knowledge/experience in the unemployment insurance field* Intermediate or high proficiency in Microsoft Word and Excel**WHY YOU SHOULD APPLY**The State of Georgia and Georgia Department of Labor offers a generous benefit program with wide variety of available choices:* Retirement and Savings Plans* Health Insurance (multiple plans)* Flexible / Voluntary Benefits + Flexible Spending Accounts (healthcare and dependent care) + Dental + Vision + Life + Disability + Long Term Care + Legal* Paid Time Off + 13 Holidays + Annual Leave + Sick Leave + Other Leave, including Parental Leave* Employee Assistance Program* Employee Discounts* Employee Purchasing Program**ADDITIONAL INFORMATION:**In addition to a competitive salary, the Georgia Department of Labor offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and childcare spending account. The Georgia Department of Labor is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those circumstances permitted or mandated by law). Because of the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This posting may close at any time prior to the posted close date, once a suitable applicant pool is identified. Please complete the application in its entirety. Your attached resume does not replace an incomplete work experience submission.**Minimum Qualifications:**High school diploma/GED and one (1) year of experience in an office setting using computer software.**Equal Employment Opportunity Employer**The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.