Benefit Payment Control Agent -TLB

Georgia Department of Revenue; Atlanta (GA); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Paid Time Off

Flexible Benefits

Job summary

The Georgia Department of Labor is seeking Benefit Payment Control Agent – TLB to review unemployment insurance overpayment cases, gather evidence, and determine sufficiency of proof for potential action. The role involves preparation for collection, possible prosecution, and court testimony as needed.

Selected agents will be assigned to multiple Career Centers statewide. Requires 3 years in related areas with a focus on accurate case handling and adherence to regulations.

Qualifications

• High school diploma or GED plus 3 years in related area.
• Experience in unemployment insurance benefits or related programs.
• Knowledge of fraud detection and overpayment processes.
• Ability to gather and present evidence for case support.

Responsibilities

• Review unemployment insurance overpayment cases for compliance.
• Gather documents and evidence to support cases.
• Analyze findings and determine sufficiency of evidence for prosecution.
• Assist in preparing cases for collection, prosecution or civil action.
• Testify in administrative hearings or court proceedings.
• Negotiate and monitor repayment agreements with non-fraudulent claimants.

Skills

UI benefits experience

Eligibility determination

Debt collection actions

Overpayment processing

Education

High school diploma/GED

Criminal justice coursework

Job description

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia’s more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title:

Benefit Payment Control Agent -TLB

Agency:

Department of Labor

Job Requisition ID:

JR0000006870

Shift:

Day (United States of America)

Compensation Details:

$49,178.12/YR.

Job Description:

Benefit Payment Control Agent – TLB (Legal Analysis Spec 1)

Job Code: LEP040

Pay Grade: J

Salary: $49,178.12/Yr.

The Georgia Department of Labor is currently seeking applicants to fill multiple Benefit PaymentControlAgent – TLB positions in the Benefits Payment Control Unit.

These are time limited positions subject to funding availability and the needs of the Agency.

The Agents will be assigned to different Career Centers across the State.

JOB SUMMARY

The Georgia Department of Labor (GDOL) is transforming into a forward-thinking, future-focused, and resilient organization — one that anticipates change and leads with purpose. As part of this transformation, we are building a more connected and collaborative organization where information flows quickly, awareness is shared, and teams seamlessly work together.This modern, adaptive approach strengthens our ability to respond to emerging needs, serve the public more effectively, and create meaningful impact. Join us and be part of GDOL’s mission-driven team shaping the future.

The Benefit Payment Control Agent -TLB , under supervision, reviews unemployment insurance fraudulent and non-fraudulent claimant overpayment cases.

Essential Function and Responsibilities:

• Under general supervision, reviews Unemployment Insurance Fraudulent and Non-Fraudulent Claimant Overpayment Cases submitted for collection by department staff, for compliance with applicable program regulations.
• Gathers pertinent documents and evidence to support case(s).
• Analyzes findings and makes a determination as to the sufficiency of evidence to support prosecution.
• Assists in preparing cases for collection, criminal prosecution, or civil action.
• Testifies, as necessary, in administrative hearings or court proceedings.
• Negotiates and monitors repayment agreements with non-fraudulent claimants and proceeds with court action upon default.

Preferred Qualifications

• Four years of unemployment insurance benefits experience
• Two years of experience performing duties related to determining program eligibility
• Two years of experience filing civil actions for the purpose of collecting debt
• One year experience processing and rendering benefit overpayment determinations

WHY YOU SHOULD APPLY

The State of Georgia and Georgia Department of Labor offers a generous benefit program with wide variety of available choices:

• Georgia Defined Contribution Retirement Plan
• Health Insurance (multiple plans)
• Flexible / Voluntary Benefits
  • Flexible Spending Accounts (healthcare and dependent care)
  • Dental
  • Vision
  • Life
  • Disability
  • Long Term Care
  • Legal
• Paid Time Off
  • 13 Holidays
  • Annual Leave
  • Sick Leave
  • Other Leave, including Parental Leave
• Employee Assistance Program
• Employee Discounts
• Employee Purchasing Program

ADDITIONAL INFORMATION:

In addition to a competitive salary, the Georgia Department of Labor offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account.

The Georgia Department of Labor is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those circumstances permitted or mandated by law).

Because of the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This posting may close at any time prior to the posted close date, once a suitable applicant pool is identified.

Minimum Qualifications:

High school diploma/GED and completion of 90 quarter hours or 60 semester hours in criminal justice or a related field and three (3) years of experience in the related area.–Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.