Central Office Specialist -TLB

Georgia.gov; Atlanta (GA); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Paid time off

Retirement plan

Job summary

The Georgia Department of Labor (GDOL) is hiring for Central Office Specialist – TLB in the UI Appeals Department. These time-limited positions perform administrative duties, docket appeal requests, and maintain electronic hearing files at the GDOL Headquarters in Atlanta.

Under limited supervision, you will ensure proper case processing, track status, and support Tribunal personnel. A strong, organized candidate with good computer skills fits this role.

Qualifications

• High school diploma/GED or higher education relevant in an administrative setting.
• Experience in unemployment insurance or government administration is preferred.
• Proficiency with Word and Excel is expected.

Responsibilities

• Receives, reviews, processes, and docket appeals.
• Investigates facts and evaluates evidence for each appeal.
• Creates and maintains electronic appeal files for hearings.
• Sends hearing files to interested parties.
• Assigns issues for discussion in upcoming appeals hearings.
• Keeps Tribunal records updated with notes and entries.

Skills

Well organized

Excellent computer skills

Multi-tasking

Communication skills

Education

Associate degree or higher

Tools

Microsoft Word

Microsoft Excel

Job description

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title:

Central Office Specialist -TLB

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Agency:

Department of Labor

Job Requisition ID:

JR0000006770

Shift:

Day (United States of America)

Compensation Details:

$41,185.00/YR.

Job Description:

Central Office Specialist – TLB (Legal Secretary 1)

Job Code:

LET020

Pay Grade:

F

Salary:

$41,185.00/Yr.

The Georgia Department of Labor is accepting applications to fill multiple Central Office Specialist – TLB positions in the UI Appeals Department located at Georgia Department of Labor Headquarters.

These are time limited positions subject to funding availability and the needs of the Agency.

The positions are located at 148 Andrew Young International Blvd. NE, Atlanta, Georgia, 30303.

JOB SUMMARY

The Georgia Department of Labor (GDOL) is transforming into a forward-thinking, future-focused, and resilient organization — one that anticipates change and leads with purpose. As part of this transformation, we are building a more connected and collaborative organization where information flows quickly, awareness is shared, and teams seamlessly work together. This modern, adaptive approach strengthens our ability to respond to emerging needs, serve the public more effectively, and create meaningful impact. Join us and be part of GDOL's mission-driven team shaping the future.

TheCentral Office Specialist-TLB, under limited supervision, completes administrative duty relating to the UI Appeals Tribunal.

ESSENTIAL FUNCTION & RESPONSIBILITIES

• Receives, reviews, processes, and dockets appeal requests.
• Investigates the facts related to each appeal request and evaluates the evidence to conclude what actions to take.
• Creates and maintains electronic appeal files for appeal hearings.
• Sends and mails hearing files to interested parties.
• Assigns issues to be discussed in an upcoming appeals hearing.
• Ensures Tribunal records are updated with proper notes and entries.
• Ensures the Tribunal and Administrative Hearing Officers are up to date on the status of assigned cases and hearing files.

SKILLS/ABILITIES

• Must be well organized
• Possess excellent computer skills
• Ability to multi-task
• Good communication and organization skills

PREFERRED QUALIFICATION

• An Associate Degree or higher
• One year working knowledge/experience in the unemployment insurance field
• Intermediate or high proficiency in Microsoft Word and Excel

WHY YOU SHOULD APPLY

The State of Georgia and Georgia Department of Labor offers a generous benefit program with wide variety of available choices:

• Retirement and Savings Plans
• Health Insurance (multiple plans)
• Flexible / Voluntary Benefits
  • Flexible Spending Accounts (healthcare and dependent care)
  • Dental
  • Vision
  • Life
  • Disability
  • Long Term Care
  • Legal
• Paid Time Off
  • 13 Holidays
  • Annual Leave
  • Sick Leave
  • Other Leave, including Parental Leave
• Employee Assistance Program
• Employee Discounts
• Employee Purchasing Program

ADDITIONAL INFORMATION:

In addition to a competitive salary, the Georgia Department of Labor offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and childcare spending account.

The Georgia Department of Labor is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those circumstances permitted or mandated by law).

Because of the volume of applications received, we are unable to provide information on application status by phone or e‑mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This posting may close at any time prior to the posted close date, once a suitable applicant pool is identified.

Minimum Qualifications:

High school diploma/GED and one (1) year of experience in an office setting using computer software.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.