Armed Security Shift Leader & Coach

Allied Universal; Elizabeth City (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Retirement plans

7 holidays paid at time and a half

Vacation after one year

Job summary

Allied Universal is seeking an Armed Security Shift Supervisor to oversee the delivery of security services on a designated shift at a client site. You will supervise staff, coordinate with account leadership, and ensure quality service while maintaining safety standards.

Responsibilities include coaching officers, communicating staffing needs, enforcing policies, and implementing safety procedures. This role requires strong customer service and the ability to manage crises on client sites.

Qualifications

• Requires at least a high school diploma or equivalent.
• Excellent written and verbal communication with the public.
• Licensing requirements depend on state/local laws and may be required.
• Background investigation and drug screen are mandatory.

Responsibilities

• Supervise and coordinate security services on a specific shift at an assigned site.
• Act as liaison between site supervisor, Account Manager/Field Operations Manager and officers.
• Provide coaching, recognition and discipline within approved empowerment range.

Skills

Clear communication

Interpersonal skills

Customer service

Staff coordination

Crisis management

Leadership

Computer literacy

Education

High school diploma or equivalent

Tools

JSA procedures

Safety programs

Basic security software

Job description

Allied Universal is seeking an Armed Security Shift Supervisor to oversee the delivery of security services on a designated shift at a client site. You will supervise staff, coordinate with account leadership, and ensure quality service while maintaining safety standards.

Responsibilities include coaching officers, communicating staffing needs, enforcing policies, and implementing safety procedures. This role requires strong customer service and the ability to manage crises on client sites.