Ariba Supplier Enablement Analyst

Johnson Controls, Inc.; Milwaukee (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

Johnson Controls, Inc. seeks an Ariba Supplier Enablement Analyst to manage end-to-end supplier onboarding and enablement within the Ariba Network, supporting ERP transformation and driving adoption, compliance, and operational performance.

This remote role requires cross-functional collaboration with AP, IT, and Procurement, strong data analysis, and excellent communication with suppliers to resolve issues and ensure timely invoicing and payments.

Qualifications

• Experience with SAP Ariba in a P2P environment (Buying & Invoicing)
• Strong problem-solving and analytical abilities
• Proficiency in Excel and data analysis for large datasets and dashboards
• Excellent written and verbal communication with suppliers and internal teams

Responsibilities

• Onboard suppliers end-to-end, including outreach, onboarding sessions, and system training
• Drive adoption of PO and electronic invoicing processes
• Track supplier readiness and mitigate risks to meet program timelines
• Triage inquiries and resolve issues in the supplier enablement mailbox and collaborate with AP, IT, and Payments teams
• Support ERP migrations (e.g., SAP S/4HANA) and align onboarding with cutover schedules
• Monitor KPIs and maintain Ariba dashboards for reporting
• Identify trends and propose process improvements to governance and cross-functional teams

Skills

SAP Ariba (Buying & Invoicing)

Data analysis

Excel

Communication skills

Team collaboration

Job description

Ariba Supplier Enablement Analyst

Position Summary:

The Ariba Supplier Enablement Analyst is responsible for executing supplier onboarding and enablement activities within the Ariba Network environment. This role supports ERP transformation initiatives and ensures suppliers successfully transact electronically, driving adoption, compliance, and operational performance.

The position requires a balance of supplier-facing engagement, cross-functional coordination, and system troubleshooting, with a strong focus on continuous improvement and data-driven performance.

The role operates with a high degree of independence, managing supplier enablement activities end-to-end while proactively resolving issues and contributing to process improvements across the P2P organization. As well as duties assigned by management.

This is a remote position; however, occasional communication with contacts in other countries may be required, including phone calls outside of standard local business hours.

Key Responsibilities:

Supplier Enablement & Adoption

• Manage end-to-end supplier onboarding, including supplier outreach, onboarding sessions, and system training

• Drive adoption of PO and electronic invoicing processes

• Track and actively manage supplier readiness, identifying risks and driving mitigation actions. Ensure alignment to program timelines

Operational Support & Issue Resolution

• Manage supplier enablement mailbox; triage and resolve inquiries

• Analyze and resolve complex issues related to PO submission, invoicing, and payments, driving cross-functional resolution with AP, IT, and Payment teams. Drive resolution of recurring issues through root cause analysis (globally)

• Investigate invoices in exception/reconciling status and drive resolution

ERP Transformation & Migration Support

• Act as a subject matter resource for Ariba enablement activities and provide guidance on best practices

• Support supplier onboarding activities tied to ERP migrations (e.g., SAP S/4HANA)

• Participate in project meetings and execute assigned enablement tasks

• Align supplier onboarding timelines with ERP cutover schedules

Performance Monitoring & Reporting

• Track supplier enablement pipeline and onboarding progress

• Monitor KPIs including supplier activation, invoice success, and paid-on-time (POT) performance

• Maintain and validate Ariba dashboards and reporting accuracy

Governance & Process Improvement

• Maintain and monitor country-specific invoicing and tax requirements, including changes in regional regulations

• Identify trends and recommend process improvements

• Partner with internal stakeholders to enhance tools, workflows, and user experience

Required Qualifications:

• Demonstrated experience with SAP Ariba (Buying & Invoicing), including supplier enablement and transaction support within a P2P environment

• Strong problem-solving and analytical skills

• Proficiency in Excel and data analysis (large datasets, dashboards)

• Strong written and verbal communication skills, including supplier interaction (Teams, Outlook, OneNote, etc)

Preferred Qualifications:

• Knowledge of Accounts Payable and payment processes

• Experience supporting ERP transformations (e.g., SAP, S/4HANA)

• Familiarity with global invoicing compliance and tax requirements

• Multilingual capability (English and Spanish preferred)

Competency Framework:

• Supplier Engagement: Ability to guide suppliers through onboarding and adoption

• Problem Solving: Investigates issues to root cause and drives resolution

• Communication: Clear, professional, and effective (written and verbal)

• Collaboration: Drives alignment across cross-functional teams, including AP, IT, and Procurement

• Decision Making & Ownership: Exercises sound judgment, works independently, and escalates appropriately

• Ariba Network functionality and transaction flows

• P2P process knowledge (PO → invoice → payment lifecycle)

• Data analysis and KPI tracking

• ERP system integration awareness (SAP/S4)

• Ownership and accountability for assigned scope

• Adaptability in a dynamic transformation environment

• Continuous improvement mindset

• Attention to detail and operational discipline

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