SAP Ariba Systems Operations Analyst

Finezi Inc.; Oakland (CA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Finezi Inc. is seeking an SAP Ariba Systems Operations Analyst to administer and optimize SAP Ariba modules, configurations, and workflows. The role is a 12-month contract based in Oakland, CA, with a hybrid setup—mostly remote with occasional onsite meetings.

Key responsibilities include managing supplier enablement, contract templates, and taxonomy, as well as supporting system upgrades, testing, and change management in collaboration with IT and procurement teams.

Qualifications

• Experience with SAP Ariba modules, configurations, workflows and master data.
• Strong ability to troubleshoot and resolve system issues in procurement platforms.
• Ability to coordinate with IT, procurement and vendor teams.

Responsibilities

• Administer and maintain SAP Ariba modules, configurations, workflows, catalogs, templates, and master data.
• Manage approval workflows, routing rules, and system configurations.
• Create, update, and maintain contract templates, forms, conditions, and questionnaires.
• Support supplier enablement activities and Ariba Network integrations.
• Maintain taxonomy structures, commodity codes, and classification data.
• Monitor and resolve system interface and batch processing errors.
• Support system upgrades, releases, and configuration changes.
• Provide functional support for procurement system issues and complex user inquiries.
• Troubleshoot and resolve system defects, process issues, and data discrepancies.
• Escalate technical issues to IT and vendors when required and track through resolution.
• Analyze recurring issues and implement sustainable corrective actions.
• Support incident management and service request fulfillment through established intake processes.
• Coordinate and execute system testing activities, including User Acceptance Testing (UAT).
• Develop test scripts and document testing results.
• Support implementation of approved enhancements and process improvements.
• Participate in release management, change governance, and deployment activities.
• Partner with IT and business stakeholders to define functional requirements and validate solutions.

Skills

SAP Ariba Experience

Tools

SAP Ariba

Ariba Network

Job description

Title: SAP Ariba Systems Operations Analyst (Procurement & Workflow Configuration)

Location: Oakland, CA 94612 (Hybrid – Mostly Remote; Preferred - Occasional Onsite Meetings)

Duration: 12 months contract

Note: The role is remote. If local, possibly occasional meetings but would be infrequent.

Top thing: Experience with SAP Ariba is a must

Ariba System Administration

• Administer and maintain SAP Ariba modules, configurations, workflows, catalogs, templates, and master data.
• Manage approval workflows, routing rules, and system configurations.
• Create, update, and maintain contract templates, forms, conditions, and questionnaires.
• Support supplier enablement activities and Ariba Network integrations.
• Maintain taxonomy structures, commodity codes, and classification data.
• Monitor and resolve system interface and batch processing errors.
• Support system upgrades, releases, and configuration changes.

Functional Support & Issue Resolution

• Provide functional support for procurement system issues and complex user inquiries.
• Troubleshoot and resolve system defects, process issues, and data discrepancies.
• Escalate technical issues to IT and vendors when required and track through resolution.
• Analyze recurring issues and implement sustainable corrective actions.
• Support incident management and service request fulfillment through established intake processes.

Testing, Enhancements & Change Management

• Coordinate and execute system testing activities, including User Acceptance Testing (UAT).
• Develop test scripts and document testing results.
• Support implementation of approved enhancements and process improvements.
• Participate in release management, change governance, and deployment activities.
• Partner with IT and business stakeholders to define functional requirements and validate solutions.

Stakeholder Partnership

• Serve as a liaison between Procurement, IT, Accounts Payable, Strategic Sourcing, TPRM, and external vendors.
• Gather business requirements and translate them into system solutions.
• Provide recommendations for process standardization, automation, and operational efficiency.
• Support strategic initiatives and digital transformation efforts impacting procurement systems.