Arena Tech Services Lead (IT & AV)

ASM Global; Lincoln (NE); On-site; USD 70,000 - 95,000; Full time

Job summary

Legends Global, the leader in privately managed public assembly facilities, seeks a Tech Services Assistant Manager for Pinnacle Bank Arena in Lincoln, NE. You will oversee IT/AV operations, work hands-on in a fast-paced venue environment, and collaborate with cross-functional teams to support concerts, sports, and events.

In this role you will manage staff, coordinate with vendors, and ensure reliable technical systems, including networks, AV equipment, IPTV, and security integrations.

Qualifications

• Experience maintaining desktop and laptop computers.
• Proficient with Windows OS and Office 365; able to troubleshoot common issues.
• Basic routing and networking knowledge (Extreme/Cisco) required or beneficial.
• Experience with server maintenance and cabling, VM environments preferred.
• Networking device programming and firewall management experience a plus.
• Knowledge of AV integration and live event support is highly valued.

Responsibilities

• Assist the Tech Services Manager with scheduling and training staff.
• Maintain, repair, and inventory all network equipment including PCs, laptops, servers and switches.
• Provide help desk support for Windows OS and venue software.
• Administer Window Server 2016-2025 and VMware/HyperV environments.
• Maintain IP-based AV systems, including IPTV and video wall software.
• Coordinate with AV vendors and contractors for events and setups.
• Work extended hours including nights, weekends, and holidays as needed.
• Learn and navigate the facility's electrical, mechanical, and specialized systems.

Skills

Desktop maintenance

Windows support

Networking basics

Server maintenance

Extreme switch programming

Palo Alto Firewall

AV integration

IPTV systems

NDI knowledge

Blueprint reading

Job description

Legends Global, the leader in privately managed public assembly facilities, seeks a Tech Services Assistant Manager for Pinnacle Bank Arena in Lincoln, NE. You will oversee IT/AV operations, work hands-on in a fast-paced venue environment, and collaborate with cross-functional teams to support concerts, sports, and events.

In this role you will manage staff, coordinate with vendors, and ensure reliable technical systems, including networks, AV equipment, IPTV, and security integrations.