Arena Security Supervisor – Lead Event Operations

Securitas Security Services USA, Inc.; Houston (TX); On-site; USD 23,000 - 33,000; Full time

Job summary

Securitas Security Services USA, Inc. in Houston, TX is seeking a Site Supervisor to oversee daily security operations at a large stadium and entertainment venue.

You will manage security personnel, maintain client relationships, and ensure safety and compliance during events. Ideal candidates will have prior security or venue experience, strong leadership and communication skills, and the ability to supervise shifts, conduct briefings, and coordinate with event staff.

Qualifications

• Must be 21 years of age or older.
• Valid Driver's License with acceptable driving record.
• High School Diploma or GED.
• Previous security, venue, event, hospitality, military, law enforcement, public safety, or related experience.
• Previous supervisory, management, or leadership experience required.
• Ability to successfully complete all required background screenings, licensing requirements, and training programs.
• Reliable transportation and dependable attendance.

Responsibilities

• Directly supervise Security Shift Leads and Security Officers assigned to the site.
• Ensure all posts are staffed appropriately and operational requirements are met.
• Conduct roll calls, shift briefings, and operational meetings.
• Train, coach, mentor, and develop security personnel.
• Monitor employee performance and address attendance, conduct, and performance concerns.
• Foster a positive, professional, and team‑oriented work environment.
• Serve as the primary point of contact for venue management and client representatives.
• Maintain strong working relationships with venue operations, event staff, and other stakeholders.
• Respond to client concerns and ensure service expectations are consistently met.
• Support planning and execution of security operations for special events and large gatherings.
• Oversee security operations during sporting events, concerts, festivals, and special events.
• Conduct inspections to ensure compliance with post orders and security procedures.
• Monitor access control, crowd management, screening checkpoints, and emergency response activities.
• Respond to incidents and critical situations while ensuring proper documentation and follow‑up.
• Review reports for accuracy and completeness.
• Assist with scheduling and staffing coordination.
• Ensure all required reports, logs, and documentation are completed accurately.
• Support employee onboarding, training, and licensing compliance.
• Track operational concerns and elevate issues when appropriate.
• Promote accountability and adherence to company policies and procedures.

Skills

Leadership

Communication

Training & mentoring

Education

High School Diploma or GED

Tools

Access control systems

CCTV

Job description

Securitas Security Services USA, Inc. in Houston, TX is seeking a Site Supervisor to oversee daily security operations at a large stadium and entertainment venue.

You will manage security personnel, maintain client relationships, and ensure safety and compliance during events. Ideal candidates will have prior security or venue experience, strong leadership and communication skills, and the ability to supervise shifts, conduct briefings, and coordinate with event staff.