Security Shift Lead - Venue & Stadium Security

Securitas Security Services USA, Inc.; Houston (TX); On-site; USD 22,000 - 25,000; Full time

Job summary

Securitas Security Services USA, Inc. is seeking a Security Shift Lead in Houston to provide frontline leadership for security personnel across stadium and event venues. You will lead by example, supervise officers, and ensure safety and customer service standards during high-attendance events.

The role requires 21+ years of age, a valid driver’s license, and ability to work flexible nights, weekends, and holidays. Join a team committed to safety and professional service.

Qualifications

• Lead a security team during large stadium events and concerts.
• Conduct pre-shift briefings and assign posts.
• Monitor post orders and ensure safety protocols.

Responsibilities

• Oversee security operations at sporting events, concerts, and large gatherings.
• Perform regular patrols and monitor access control and crowd zones.
• Respond to incidents and coordinate with venue staff and law enforcement.
• Complete shift reports and maintain accurate documentation.

Skills

Leadership

Event security

Team supervision

Communication

Conflict resolution

Education

High School Diploma or GED

Job description

Location: Houston, TX
Pay Rate: $16.50 - $17.00 per hour
Employment Type: Full-Time
Industry: Event Security | Stadium Security | Venue Security

Position Summary

We are seeking a motivated, professional, and dependable Security Shift Lead to provide frontline leadership and operational oversight for security personnel assigned to a large stadium and event venue environment in Houston. This role is ideal for an experienced security professional who thrives in fast-paced, high-attendance environments and can confidently lead teams during sporting events, concerts, festivals, and special events. The Shift Lead serves as the primary point of contact for assigned officers and is responsible for ensuring security operations are conducted safely, efficiently, and in accordance with company and client expectations. The successful candidate will lead by example, maintain accountability, communicate effectively, and make sound decisions in dynamic situations while delivering exceptional customer service.

Leadership & Supervision

• Provide direct supervision and support to assigned Security Officers during each shift.
• Conduct pre-shift briefings and communicate post assignments, expectations, and event-specific information.
• Monitor officer performance and ensure compliance with post orders, policies, and procedures.
• Lead by example through professionalism, reliability, and strong work ethic.
• Address operational issues, employee concerns, and staffing needs as they arise.
• Ensure all team members maintain a professional appearance and demeanor.

Operations & Security

• Oversee security operations during sporting events, concerts, and other large-scale venue activities.
• Conduct regular patrols of assigned areas to ensure safety, security, and operational readiness.
• Monitor access control points, screening areas, crowd management zones, and restricted areas.
• Respond to incidents, disturbances, emergencies, and guest concerns in a timely and professional manner.
• Coordinate with venue management, event staff, emergency personnel, and law enforcement when necessary.
• Complete incident reports, shift activity reports, and other required documentation accurately.

Team Accountability

• Verify officers report to assigned posts on time and remain compliant with operational requirements.
• Adjust staffing assignments as needed to meet changing operational demands.
• Coach and mentor officers to improve performance and service standards.
• Assist with training and onboarding of new personnel.
• Ensure all personnel maintain situational awareness and follow safety protocols.

Customer Service

• Provide a visible and professional security presence.
• Assist guests, patrons, employees, and vendors with questions or concerns.
• Resolve conflicts professionally while maintaining a safe environment.
• Represent the company positively through exceptional customer service and communication.

Minimum Qualifications

• Must be 21 years of age or older.
• Valid and active driver's license with an acceptable driving record.
• High School Diploma or GED.
• Ability to successfully complete all required background screenings, licensing requirements, and training programs.
• Ability to operate company vehicles, golf carts, or other authorized patrol vehicles when assigned.
• Reliable transportation and dependable attendance.
• Ability to work flexible schedules, including:
  • Nights
  • Weekends
  • Holidays
  • Extended shifts
  • Special events

Preferred Qualifications

• Previous security experience.
• Previous stadium, venue, event, entertainment, or crowd management experience.
• Experience in hospitality, military, public safety, loss prevention, or related fields.
• Prior leadership, supervisory, or team lead experience.
• Experience managing personnel in fast-paced environments.

Leadership Competencies

The Ideal Candidate Will Demonstrate

• Dynamic and proactive leadership
• Strong decision-making and problem-solving abilities
• Ability to motivate, coach, and direct team members
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Accountability and professionalism
• Adaptability in rapidly changing situations
• Ability to remain calm under pressure
• Commitment to safety and service excellence

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to work outdoors in various weather conditions.
• Ability to climb stairs and navigate large venue environments.
• Ability to perform foot patrols throughout the facility.
• Ability to respond quickly during emergencies or operational incidents.
• Ability to occasionally lift up to 30 pounds.

Ideal Candidate Profile

We Are Looking For Someone Who Is

• Dynamic
• Dependable
• Professional
• Decisive
• Adaptable
• Accountable
• Team-Oriented
• Customer-Service Focused
• Calm Under Pressure

Security Guard / Securitas Security/ Houston, tx / TXDPS License # B00100

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [e-mail].