Teller Specialist - Customer Service & Banking Solutions

Associated Banc‑Corp; United States; On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

401(k) and Pension plans

Paid time off (PTO)

Diversity-focused Colleague Resource G

Well-being programs and incentives

Job summary

Associated Bank is seeking a Teller to provide exceptional customer service, process transactions accurately, and promote financial solutions at our Green Bay, Pulaski, and Shawano locations. You will grow banking knowledge within a collaborative team focused on integrity and community impact.

You will support branch operations, educate customers on digital tools, and refer potential opportunities to colleagues, with emphasis on delivering a positive customer experience.

Qualifications

• High school diploma or equivalent.
• Up to 2 years of customer service experience.
• Experience in retail banking, cash handling, or financial services preferred.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Associated Bank is seeking a Teller to provide exceptional customer service, process transactions accurately, and promote financial solutions at our Green Bay, Pulaski, and Shawano locations. You will grow banking knowledge within a collaborative team focused on integrity and community impact.

You will support branch operations, educate customers on digital tools, and refer potential opportunities to colleagues, with emphasis on delivering a positive customer experience.