Area Supervisor: Retail Leadership & Store Operations

Ross Stores, Inc.; Niles (IL); On-site; USD 47,345,000 - 55,875,000; Full time

Benefits offered by this job

Employee Discount

401K

Employee Stock Purchase Program

Commuter Benefits

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to lead a designated store area and oversee operations when the Store Manager is not available. Responsibilities include opening/closing, supervising associates, and maintaining a safe, inviting shopping environment.

The role emphasizes adherence to merchandising standards, loss prevention, and efficient front-end operations, with a strong focus on customer service and team leadership.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations.
• Ability to work evenings and weekends.

Responsibilities

• Maintains safe and secure environments on the sales floor.
• Oversees store operations as Manager on Duty when needed.
• Supervises Associates and ensures proper merchandise presentation.
• Executes front-end operations and loss prevention procedures.
• Drives customer service and store brand standards.

Skills

Verbal communication

English fluency

Supervisory experience

POS familiarity

Math calculations

Evenings/weekends

Job description

Ross Stores, Inc. is seeking an Area Supervisor to lead a designated store area and oversee operations when the Store Manager is not available. Responsibilities include opening/closing, supervising associates, and maintaining a safe, inviting shopping environment.

The role emphasizes adherence to merchandising standards, loss prevention, and efficient front-end operations, with a strong focus on customer service and team leadership.