Area Supervisor: Lead Store Operations

Ross Stores, Inc.; Kenosha (WI); On-site; USD 50,000 - 65,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to lead a specific store area and oversee general operations when acting as Manager on Duty. The role includes opening/closing the store, supervising associates, and maintaining an inviting, well-merchandised shopping environment.

The Area Supervisor will execute safety protocols, support loss prevention, and ensure adherence to company processes. Prior supervisory experience and strong English communication are essential for success in this role.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Open and close the store and supervise associates.
• Ensure merchandise presentation and a clean work area at all times.
• Execute and supervise company operational processes as needed.
• Train and coach associates on cash registers and POS procedures.
• Assist with payroll administration including scheduling and daily punch edits.
• Support loss prevention and safety initiatives on the sales floor.

Skills

Verbal communication

Customer service

Supervisory experience

POS familiarity

Tools

Point-of-sale systems

Job description

Ross Stores, Inc. is seeking an Area Supervisor to lead a specific store area and oversee general operations when acting as Manager on Duty. The role includes opening/closing the store, supervising associates, and maintaining an inviting, well-merchandised shopping environment.

The Area Supervisor will execute safety protocols, support loss prevention, and ensure adherence to company processes. Prior supervisory experience and strong English communication are essential for success in this role.