Area Supervisor - Lead Front-End & Merchandising

Ross Stores, Inc.; Mobile (AL); On-site; USD 42,000 - 56,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to oversee a specific store area and manage daily operations as Manager on Duty.

You will open and close the store, supervise Associates, maintain a clean, well-merchandised environment, and ensure safety, loss prevention, and efficient front-end performance.

The role emphasizes executing company practices, coaching staff, delivering excellent customer service, and representing the Ross brand with professionalism in a busy retail setting.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Open and close the store and supervise Associates as Manager on Duty.
• Maintain a friendly, easy to shop environment with proper merchandise presentation and cleanliness.
• Ensure safety, loss prevention, and secure front-end operations.
• Train and coach Associates on cash registers and checkout procedures.
• Manage front-end staffing, breaks, and queues to optimize customer flow.
• Perform administrative duties and ensure adherence to company policies.

Skills

Verbal communication

English fluency

Customer service

POS systems

Tools

POS systems

Job description

Ross Stores, Inc. is seeking an Area Supervisor to oversee a specific store area and manage daily operations as Manager on Duty.

You will open and close the store, supervise Associates, maintain a clean, well-merchandised environment, and ensure safety, loss prevention, and efficient front-end performance.

The role emphasizes executing company practices, coaching staff, delivering excellent customer service, and representing the Ross brand with professionalism in a busy retail setting.