Area Sales Manager, Mortgage Growth & Team Enablement

Key Mortgage Services; Schaumburg (IL); On-site; USD 90,000 - 150,000; Full time

Job summary

Key Mortgage Services in Schaumburg, IL is seeking an Area Sales Manager to lead Loan Officers, drive growth, and strengthen One Company alignment with Baird & Warner offices. The ASM will focus on developing people, production, and partnerships across regions, ensuring high-performance results and consistent coaching.

The role requires managing a team, implementing standardized practices, and driving production through coaching, interviews, and onboarding.

Qualifications

• Prior origination track record: minimum of 5+ years.

Responsibilities

• Retain and develop a high-performing Loan Officer team.
• Drive Loan Officer performance through coaching, accountability, and clear production and quality expectations.
• Execute a standardized, company-wide operating rhythm, including weekly pipeline reviews, bi-weekly one-on-ones, and quarterly business reviews for all assigned Loan Officers.
• Utilize a standardized coaching framework and scorecard to ensure uniform performance management across all regions.
• Conduct weekly shadowing or joint sales calls with Loan Officers to provide real-time feedback and model best practices.
• Identify and address performance gaps or disengagement early to maintain momentum.
• Reinforce disciplined execution across pipeline management, agent engagement, and professional standards.
• Maintain strong alignment with Managing Brokers to ensure service quality and team integration.
• Attract and onboard Loan Officers who align with Key Mortgage's performance and culture.
• Actively identify and engage high-quality recruiting opportunities within the market.
• Leverage relationships with Managing Brokers and industry networks to build a consistent talent pipeline.
• Participate in and support the interview, selection, and onboarding process.
• Ensure new hires are positioned for success through clear expectations, coaching, and integration into offices.
• Drive measurable increases in production, partnerships, and performance.
• Establish and manage production expectations, business plans, and performance metrics across the team.
• Audit individual Loan Officer business plans quarterly, ensuring their daily prospecting activities align with their volume and unit targets.
• Monitor pipeline, conversion, and capture to drive measurable improvement.
• Coach Loan Officers on relationship development, sales strategy, and competitive positioning.
• Ensure 100% adoption of company-provided CRM, marketing platforms, and sales technology among the Loan Officer team.
• Expand office-level performance, partnerships, and overall market share through partnering with branch managers and developing relationships with top brokers.
• Identify bottom-quartile producers and implement 30-60-90 day performance improvement plans with strict, measurable activity requirements.

Skills

Coaching

Pipeline management

CRM adoption

Team leadership

Broker relationships

Performance metrics

Job description

Key Mortgage Services in Schaumburg, IL is seeking an Area Sales Manager to lead Loan Officers, drive growth, and strengthen One Company alignment with Baird & Warner offices. The ASM will focus on developing people, production, and partnerships across regions, ensuring high-performance results and consistent coaching.

The role requires managing a team, implementing standardized practices, and driving production through coaching, interviews, and onboarding.