Area Retail Leader: Store Ops & Team Growth

Ross Stores, Inc.; Columbia (MD); On-site; USD 60,000 - 78,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to lead a specific store area and manage operations when the Manager on Duty isn't present. You will open/close the store, supervise associates, and maintain a friendly, easy-to-shop environment.

Key focus areas include safety, customer service, merchandising, loss prevention, and front-end supervision. You will train staff, ensure policy compliance, and support the Store Manager in daily duties.

Qualifications

• Open and close the store and supervise Associates on duty.
• Maintain a safe, secure environment and report hazards.
• Deliver friendly, professional customer service and show respect to customers and staff.
• Ensure proper merchandise presentation and clean, organized stockrooms.

Responsibilities

• Open and close the store and supervise Associates on duty.
• Maintain a safe, secure environment and report hazards.
• Ensure merchandise presentation is to standard and stockrooms are organized.
• Train and coach Associates on cash handling, signing, and customer service.
• Manage front-end operations to minimize wait times and ensure smooth checkout.

Job description

Ross Stores, Inc. is seeking an Area Supervisor to lead a specific store area and manage operations when the Manager on Duty isn't present. You will open/close the store, supervise associates, and maintain a friendly, easy-to-shop environment.

Key focus areas include safety, customer service, merchandising, loss prevention, and front-end supervision. You will train staff, ensure policy compliance, and support the Store Manager in daily duties.