Area Operations Manager II - Lead Hourly Team & Safety

Amazon; Sioux Falls (SD); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon.com Services LLC in Sioux Falls, SD is seeking an Area Manager to lead a team of hourly workers, uphold safety and quality, and ensure timely delivery. You will coordinate with Safety, Engineering, Loss Prevention, QA, and HR to meet daily objectives and support continuous improvement.

The role requires a Bachelor's degree or equivalent (or 2+ years with Amazon), flexibility for varied shifts including nights and weekends, and strong communication and customer service skills to maintain

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Lead a team of hourly workforce and monitor safety, quality, attendance, and performance.
• Ensure on-time delivery to customers and maintain customer expectations.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to meet business objectives.

Skills

People management

Safety adherence

Communication skills

Customer service

Interpersonal skills

Flexible schedule

Education

Bachelor's degree or equivalent

Tools

Lean / Six Sigma

Kaizen

Job description

Amazon.com Services LLC in Sioux Falls, SD is seeking an Area Manager to lead a team of hourly workers, uphold safety and quality, and ensure timely delivery. You will coordinate with Safety, Engineering, Loss Prevention, QA, and HR to meet daily objectives and support continuous improvement.

The role requires a Bachelor's degree or equivalent (or 2+ years with Amazon), flexibility for varied shifts including nights and weekends, and strong communication and customer service skills to maintain