Area Operations Lead II: Drive Safe, On-Time Deliveries

Amazon Inc.; Shakopee (MN); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon.com Services LLC in Minnesota is seeking an Area Manager to lead a team of hourly associates and actively engage them during shifts to maintain safety, quality, attendance, and performance while meeting customer delivery expectations.

You will collaborate with Safety, Engineering, Loss Prevention, QA, and HR to design plans that align with business objectives across First Mile, Middle Mile, and Last Mile operations, while adapting to varied site conditions.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Flexible schedule including weekends, nights, and/or holidays.
• Excellent customer service, communication, and interpersonal skills.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.
• Lift up to 49 pounds and stand/walk for up to 12 hours.

Skills

Employee management

Performance management

Customer service

Communication

Interpersonal skills

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in Minnesota is seeking an Area Manager to lead a team of hourly associates and actively engage them during shifts to maintain safety, quality, attendance, and performance while meeting customer delivery expectations.

You will collaborate with Safety, Engineering, Loss Prevention, QA, and HR to design plans that align with business objectives across First Mile, Middle Mile, and Last Mile operations, while adapting to varied site conditions.