Area Operations Leader - Deliveries & Team Growth

Amazon; Baltimore (MD); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Baltimore is seeking an Area Manager to lead a team of hourly associates across our WW Operations network. You will engage the team during shifts to maintain safety, quality, attendance, and performance while ensuring customer orders are delivered on time.

This role requires 2+ years of people management, flexibility for shifts, and collaboration with Safety, Engineering, and HR. Physical requirements include lifting up to 49 pounds and standing for long periods in

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or 2+ years Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to meet objectives.
• Lift up to 49 pounds and stand/walk for long periods.
• Work in a loud environment with variable temperatures.
• Navigate three workflow components: first mile, middle mile, last mile.

Skills

People management

Performance metrics

Cross-functional collaboration

Education

Bachelor's degree

Job description

Amazon.com Services LLC in Baltimore is seeking an Area Manager to lead a team of hourly associates across our WW Operations network. You will engage the team during shifts to maintain safety, quality, attendance, and performance while ensuring customer orders are delivered on time.

This role requires 2+ years of people management, flexibility for shifts, and collaboration with Safety, Engineering, and HR. Physical requirements include lifting up to 49 pounds and standing for long periods in