Fulfillment Area Manager: Lead Operations Team

Amazon; Baltimore (MD); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon in Baltimore, MD is hiring an Area Manager to lead a team of hourly employees and drive safety, quality, and performance across shifts. The role focuses on meeting customer delivery promises and collaborating with cross-functional teams to hit business objectives.

Qualified candidates will have 2+ years in people management and a Bachelor's degree or equivalent. Flexible scheduling including weekends and nights is required.

Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• 2+ years of employee and performance management experience.
• Flexible schedule including weekends, nights, and/or holidays.
• Experience leading a team of 20+ employees.
• Experience with Lean, Kaizen, or Six Sigma.
• Experience with process improvements and customer focus.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, QA, HR to meet objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in environments with variable temperatures and noise.

Skills

People management

Customer service

Communication

Lean / process improvement

Team leadership

Performance metrics

Education

Bachelor's degree or equivalent

Bachelor’s or Master’s in Engineering/Operations/Supply Chain

Job description

Amazon in Baltimore, MD is hiring an Area Manager to lead a team of hourly employees and drive safety, quality, and performance across shifts. The role focuses on meeting customer delivery promises and collaborating with cross-functional teams to hit business objectives.

Qualified candidates will have 2+ years in people management and a Bachelor's degree or equivalent. Flexible scheduling including weekends and nights is required.