Area Operations Leader

Amazon Inc.; Aberdeen (MD); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Aberdeen, MD is seeking an experienced Area Manager to lead a team of hourly associates across shift-based operations. You will drive safety, quality, attendance and performance while ensuring on-time delivery to customers.

You will partner with Safety, Engineering, Loss Prevention and HR to meet business objectives, mentor staff, and adapt to variable environments, including outdoor loading areas and stairs.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of people management leading teams of 20 experience.
• Experience with process improvements (Lean Six Sigma and/or Kaizen).

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in an environment where the noise level varies and can be loud.
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments).
• Continuously climb and descend stairs (applies to sites with stairs).

Skills

People management

Customer service

Communication

Flexibility

Education

Bachelor's degree or equivalent

Tools

Lean Six Sigma

Job description

Amazon.com Services LLC in Aberdeen, MD is seeking an experienced Area Manager to lead a team of hourly associates across shift-based operations. You will drive safety, quality, attendance and performance while ensuring on-time delivery to customers.

You will partner with Safety, Engineering, Loss Prevention and HR to meet business objectives, mentor staff, and adapt to variable environments, including outdoor loading areas and stairs.