Area Manager, Logistics & Customer Delivery Leader

Amazon; Aberdeen (MD); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon.com Services LLC in Aberdeen, MD is seeking an Area Manager to lead a team of hourly employees and drive safety, quality, attendance, and performance across shifts. You will ensure customer orders are delivered on time and to the right location.

You will collaborate with Safety, Engineering, and HR to implement plans that meet business objectives while managing a flexible schedule including weekends and nights.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

People management

Leadership

Customer service

Communication

Process improvements

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in Aberdeen, MD is seeking an Area Manager to lead a team of hourly employees and drive safety, quality, attendance, and performance across shifts. You will ensure customer orders are delivered on time and to the right location.

You will collaborate with Safety, Engineering, and HR to implement plans that meet business objectives while managing a flexible schedule including weekends and nights.