Area Operations Lead - People, Safety & Delivery

Amazon; Carteret (NJ); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon in Carteret, NJ is seeking an Area Manager to lead a team of hourly associates and drive safety, quality, attendance and performance on site.

You will collaborate with Safety, Engineering, Loss Prevention, Quality Assurance and HR to meet customer delivery goals while coaching staff, removing barriers, and sustaining high service levels across shifts. This role requires flexibility, strong communication, and a focus on continuous improvement.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

Team management

Performance metrics

Communication

Flexibility

Education

Bachelor's degree or equivalent

Job description

Amazon in Carteret, NJ is seeking an Area Manager to lead a team of hourly associates and drive safety, quality, attendance and performance on site.

You will collaborate with Safety, Engineering, Loss Prevention, Quality Assurance and HR to meet customer delivery goals while coaching staff, removing barriers, and sustaining high service levels across shifts. This role requires flexibility, strong communication, and a focus on continuous improvement.