Area Merchandising Manager - Columbia, SC

Love's Travel Stops & Country Stores Inc.; Oklahoma City (OK); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

Flexible Scheduling

401(k) match up to 5%

Health insurance

Competitive Pay

Career Development

Quarterly Bonus Program

Profit sharing

Job summary

Love's Travel Stops & Country Stores Inc. seeks an Area Merchandising Manager to drive merchandising compliance, coach sales teams, and manage vendor relations across multiple locations.

The role requires 2+ years in district restaurant management, budgeting/P&L experience, and strong leadership through influence in a multi-unit setting. Pre-employment screening and DOT checks may apply.

Qualifications

• Excellent communication and interpersonal skills.
• Experience managing multiple locations and driving performance.
• Experience with budgets and P&L responsibilities.
• Ability to pass pre-employment drug screen, background check, and DOT-related checks.

Responsibilities

• Communicate clear expectations to achieve brand, performance, and behavior standards.
• Conduct quarterly visits and weekly conference calls for each location.
• Collaborate with the District Manager to manage turnover and retention; recruit, hire, train, and develop staff.
• Identify opportunities on reports and implement plans to improve performance.
• Address customer feedback and resolve issues in a timely manner.
• Protect company assets and ensure cash handling and policy compliance.

Skills

Communication

Customer service

Salesmanship

Organizational skills

Teamwork

Operations management

Vendor relations

Job description

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Location: Oklahoma City, OK, US, 73120

Benefits:

• Fuel Your Growth with Love's - company funded tuition assistance
• Paid Time Off
• Flexible Scheduling
• 401(k) – 100% match up to 5%
• Medical/Dental/Vision Insurance after 30-days
• Competitive Pay
• Career Development
• Quarterly Bonus Program
• Profit-Sharing Opportunity

Welcome to Love’s!

At Love’s, At Love's, our values go beyond our name. We look for those same values in our people. The Area Merchandising Manager is a critical element to the success of our long-term business strategy.The Area Merchandising Manager will help run our business by driving compliance of merchandising processes and procedures, sales coaching, and managing vendor relations.

Job Functions:

• Communicate clear expectations to achieve all brand, performance, and behavior standards.
• Conduct regular quarterly visits and weekly conference calls for each location.
• Collaborate with the District Manager(s) to effectively manage employee turnover and retention. Recruit, hire, train, evaluate, assist in development and succession planning of team members.
• Identify areas of opportunity on monthly, weekly, and daily reports and implement plans to correct any issues and improve performance.
• Recognize and resolve customer feedback by determining optimal solutions in a timely manner.
• Responsible for protecting company assets with various audit processes and ensure that all cash handling and Love’s policies and procedures are followed by all employees.

Requirements:

• 2+ years in a district restaurant management position required.
• 2+ years deciphering and impacting budgets and P&L statements.
• 2+ years leading through influence in a multi-unit setting.
• Ability to successfully complete a pre-employment drug screen and background check. Additional screening may include a motor vehicle check and/or DOT Physical.

Skills and Demands:

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
• Strong organizational and multitasking abilities with attention to detail.
• Effective teamwork skills.
• Ability to navigate various computer programs, systems, and technology tools as part of daily operations.
• Must be able to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Our Culture:

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.