Area Manager, Veterinary Hospitals — Lead 5 Sites

Petvet-Care-Centers; Raleigh (NC); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Emotional wellbeing support — Calm app

CE stipends and career development

Grant Circle — relief fund

Local hospital culture backed by NP

Job summary

PetVet Care Centers in Raleigh, NC seeks an Area Manager to provide strategic and operational leadership across five hospital locations, with placement at a designated home hospital. You’ll work with Hospital Managers, Veterinarians, and the Regional Manager to build high-performing teams, drive growth, manage costs, and ensure quality patient care and compliance.

The role emphasizes accountability, collaboration, and a culture of care, supporting onboarding of new hospitals and ongoing staff

Qualifications

• Bachelor’s degree in business, healthcare management, or a related field strongly preferred.
• Minimum of five (5) years of multi-site or senior hospital/practice management experience, including at least three (3) years in a leadership role.
• Experience in veterinary, healthcare, or service-based multi-unit environments strongly preferred.
• Equivalent combination of education, certification, training, and/or experience may be considered

Responsibilities

• Oversees the day-to-day operations of five hospital locations; ensures consistent execution of policies, procedures, and standards
• Coaches, develops, and supports Hospital Managers to achieve operational, financial, and people-related goals
• Drives revenue growth and expense control across all locations, including labor, inventory, and controllable costs
• Reviews revenue, labor, payroll, EBITDA, and operational performance against budget; develops corrective action plans as needed
• Partners with Hospital Managers and Veterinarians to support efficient, profitable operations while maintaining exceptional patient care and customer service
• Leads onboarding, integration, and performance stabilization of newly acquired or newly opened hospitals
• Works closely with the Regional Manager and PetVetCare Centers support teams to ensure compliance with all administrative, financial, and regulatory requirements
• Oversees workforce management practices across hospitals, including labor optimization, overtime management, and staffing strategies
• Supports recruiting, hiring, training, retention, and succession planning for hospital leadership and key roles
• Conducts regular performance reviews, provides constructive feedback, and addresses performance or personnel concerns in partnership with HR and Regional leadership
• Monitors employee engagement, turnover, and internal promotion readiness; implements initiatives to strengthen retention and culture
• Ensures proper inventory management systems are in place and consistently followed across all locations
• Oversees facility condition and physical upkeep; identifies capital improvement opportunities and partners with leadership on CapEx planning and ROI
• Strengthens communication and collaboration between Hospital Managers, Veterinarians, and support teams
• Supports medical professional engagement, retention, and scheduling strategies
• Assists in the resolution of escalated client or patient concerns when appropriate
• Reviews hospital KPIs and operational results on a regular cadence with leadership; accountable for achieving assigned goals
• Performs other duties and responsibilities as assigned by the Regional Manager

Skills

Leadership

Strategic planning

People management

Operations management

Education

Bachelor's degree in business or healthcare management

Job description

PetVet Care Centers in Raleigh, NC seeks an Area Manager to provide strategic and operational leadership across five hospital locations, with placement at a designated home hospital. You’ll work with Hospital Managers, Veterinarians, and the Regional Manager to build high-performing teams, drive growth, manage costs, and ensure quality patient care and compliance.

The role emphasizes accountability, collaboration, and a culture of care, supporting onboarding of new hospitals and ongoing staff