Area Manager: Lead Ops Team & Customer Impact

Amazon.com; Columbus (OH); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com in Columbus, OH is seeking an Area Manager to lead a hourly workforce and drive safety, quality and on-time deliveries. You will engage the team during shifts, mentor associates, and partner with Safety, Engineering, Loss Prevention, and HR to meet business goals.

Responsibilities include coaching, ensuring productivity, managing attendance, and sustaining a high service level. This role requires flexibility, weekend/nights shifts, and the ability to lift and work in a dynamic

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Flexible schedule including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.

Skills

Employee management

Performance management

Mentoring

Team leadership

Safety awareness

Education

Bachelor's degree or equivalent or 2+ years Amazon experience

Job description

Amazon.com in Columbus, OH is seeking an Area Manager to lead a hourly workforce and drive safety, quality and on-time deliveries. You will engage the team during shifts, mentor associates, and partner with Safety, Engineering, Loss Prevention, and HR to meet business goals.

Responsibilities include coaching, ensuring productivity, managing attendance, and sustaining a high service level. This role requires flexibility, weekend/nights shifts, and the ability to lift and work in a dynamic