Area Manager, Janitorial Services & Operations

Allied Universal; Ennis (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

Eight paid holidays

Vacation accrual 3.08 hours biweekly

Job summary

Diversified Maintenance is hiring an Area Manager to supervise janitorial staff across multiple sites in the Dallas–Fort Worth metro area. You will lead hiring, training, scheduling, and performance management while ensuring service quality within budget.

Excellent communication and customer-relations skills are essential as you visit accounts, resolve issues, and drive continuous improvement to meet client expectations.

Qualifications

• High school diploma or equivalent.
• Minimum of two years of management experience in a service-related industry.
• Business level English communication skills.

Responsibilities

• Selection and placement of janitorial personnel; hiring decisions and performance appraisals.
• Understand and champion the company's strategic principles and values.
• Assign duties to employees and inspect work for cleanliness and completion.
• Determine work procedures and prepare schedules within labor budget.
• Conduct new hire orientation and safety/JD training for hourly employees.
• Prepare and review time sheets, reports, and work orders.
• Create open communication and coach employees to empower success.
• Establish relationships with customers by visiting accounts regularly.
• Resolve problems and complaints promptly to maintain satisfaction.
• Document customer contacts and follow through to resolve issues.
• Monitor accounts for new work orders and opportunities.
• Ensure Quality Control site visits are completed and recorded.
• Spend time at accounts to support meeting customer needs.

Skills

Leadership

Customer Service

English

Multitasking

Education

High school diploma or equivalent

Job description

Diversified Maintenance is hiring an Area Manager to supervise janitorial staff across multiple sites in the Dallas–Fort Worth metro area. You will lead hiring, training, scheduling, and performance management while ensuring service quality within budget.

Excellent communication and customer-relations skills are essential as you visit accounts, resolve issues, and drive continuous improvement to meet client expectations.