Area Manager: Janitorial & Facilities Leadership

Allied Universal; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement plan

Paid holidays and vacation

Job summary

Diversified Maintenance is seeking an Area Manager to oversee janitorial staff at assigned sites and ensure high-quality service within budget. This leadership position demands strong communication, scheduling, training, and client-relations skills to deliver exceptional facility maintenance.

You will supervise hiring, performance reviews, safety programs, and daily operations, while maintaining service levels and building lasting customer partnerships.

Qualifications

• Minimum two years of management experience in a service-related industry, preferably janitorial
• Business level English communication (oral and written)
• Ability to multitask and adapt to changing environments
• Excellent customer service and active listening skills

Responsibilities

• Supervise janitorial staff at assigned sites and ensure quality service
• Maintain customer satisfaction and deliver services within budget
• Schedule and assign duties; review performance and develop staff
• Conduct new-hire orientation and safety training
• Prepare time sheets, reports, and work orders
• Build relationships with customers through regular site visits
• Address issues promptly to resolve complaints

Skills

Leadership

Customer service

Communication

Multitasking

Conflict resolution

Teamwork

Education

High school diploma or equivalent

Job description

Diversified Maintenance is seeking an Area Manager to oversee janitorial staff at assigned sites and ensure high-quality service within budget. This leadership position demands strong communication, scheduling, training, and client-relations skills to deliver exceptional facility maintenance.

You will supervise hiring, performance reviews, safety programs, and daily operations, while maintaining service levels and building lasting customer partnerships.