Area Manager II: Lead Ops, Safety & Delivery Excellence

Amazon.com; Baltimore (MD); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com in Baltimore, MD is hiring an Area Manager to lead a team of hourly associates across First/Middle/Last mile operations. You will engage and coach the team during shifts to meet safety, quality, attendance, and performance goals while ensuring on-time customer deliveries.

You will collaborate with Safety, Engineering, Loss Prevention, QA and HR to craft plans that meet business objectives. A flexible schedule including nights and weekends is required; 2+ years in people management or

Qualifications

• 2+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

People management

Performance management

Team leadership

Customer service

Communication

Education

Bachelor's degree or equivalent

Tools

Lean

Kaizen

Six Sigma

Job description

Amazon.com in Baltimore, MD is hiring an Area Manager to lead a team of hourly associates across First/Middle/Last mile operations. You will engage and coach the team during shifts to meet safety, quality, attendance, and performance goals while ensuring on-time customer deliveries.

You will collaborate with Safety, Engineering, Loss Prevention, QA and HR to craft plans that meet business objectives. A flexible schedule including nights and weekends is required; 2+ years in people management or