Area Manager II — High-Impact Fulfillment Ops

Amazon Inc.; Phoenix (AZ); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking an Area Manager in Phoenix, AZ to lead a team of hourly staff, drive safety and performance, and ensure on-time customer deliveries. The role requires flexibility in shifts and a Bachelor’s degree or equivalent, or substantial Amazon/military experience.

You will partner with Safety, Engineering, and HR to meet business goals in a dynamic fulfillment environment. The position offers comprehensive benefits and a path for professional growth as Amazon expands its

Qualifications

• 2+ years of employee and performance management experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Experience managing a team of 20+ employees.
• Experience with process improvements (Lean, Kaizen, Six Sigma).
• Excellent customer service, communication, and interpersonal skills.
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or related field.
• Industry experience in various domains.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, QA, HR to meet objectives.
• Lift up to 49 pounds and perform physical tasks.
• Stand/walk for up to 12 hours during shifts.
• Work where noise levels vary and temperatures change.
• Climb and descend stairs where applicable.

Skills

Leadership

Performance management

Customer service

Communication

Team coaching

Education

Bachelor's degree or international equivalent

Amazon experience (blue badge/FTE) or Military experience

Tools

Lean, Kaizen, Six Sigma

Job description

Amazon.com Services LLC is seeking an Area Manager in Phoenix, AZ to lead a team of hourly staff, drive safety and performance, and ensure on-time customer deliveries. The role requires flexibility in shifts and a Bachelor’s degree or equivalent, or substantial Amazon/military experience.

You will partner with Safety, Engineering, and HR to meet business goals in a dynamic fulfillment environment. The position offers comprehensive benefits and a path for professional growth as Amazon expands its