Area Manager II - Fulfillment Operations Lead

Amazon Inc.; West Deptford Township (NJ); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon.com Services LLC in West Deptford, NJ seeks an Area Manager to lead a team of hourly associates and drive safety, quality, and on-time deliveries across the three-mile last mile workflow. You will mentor staff, enforce performance standards, and coordinate with cross-functional teams to exceed customer expectations.

Strong candidates demonstrate experience in people management, lean improvements, and a track record of achieving process efficiencies, with flexibility for weekends and night

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

People management

Performance metrics

Lean methods

Customer service

Team leadership

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in West Deptford, NJ seeks an Area Manager to lead a team of hourly associates and drive safety, quality, and on-time deliveries across the three-mile last mile workflow. You will mentor staff, enforce performance standards, and coordinate with cross-functional teams to exceed customer expectations.

Strong candidates demonstrate experience in people management, lean improvements, and a track record of achieving process efficiencies, with flexibility for weekends and night