Area Manager II — Fulfillment Operations Lead

Amazon; North Haven (CT); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in North Haven, CT is hiring an Area Manager to lead a team of hourly workers, drive safety and quality, and ensure on-time delivery to customers. You will engage employees during shifts and partner with safety, engineering, and HR to meet business goals.

The role requires managing a diverse set of tasks, including process improvement, mentoring staff, and maintaining high customer satisfaction across all shifts. A flexible schedule is required.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.
• Stand/walk for long periods and lift up to 49 pounds.

Skills

People management

Education

Bachelor's degree or Amazon experience

Job description

Amazon.com Services LLC in North Haven, CT is hiring an Area Manager to lead a team of hourly workers, drive safety and quality, and ensure on-time delivery to customers. You will engage employees during shifts and partner with safety, engineering, and HR to meet business goals.

The role requires managing a diverse set of tasks, including process improvement, mentoring staff, and maintaining high customer satisfaction across all shifts. A flexible schedule is required.