Area Manager II - Manchester, CT at Amazon.com Services LLC Manchester, CT

Amazon.com Services LLC; Manchester (CT); On-site; USD 75,000 - 105,000; Full time

Job summary

Amazon.com Services LLC in Manchester, CT is seeking an Area Manager II to lead a team of hourly staff and drive safety, quality, attendance and performance.

You will mentor the team, manage daily operations, and collaborate with Safety, Engineering, Loss Prevention, Quality Assurance and HR to meet delivery goals.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon experience.
• Flexible schedule/shift including weekends, nights, and/or holidays.

Responsibilities

• Lead a team of hourly workforce to ensure safety, quality, attendance and performance.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance and HR to meet objectives.
• Support, mentor, and motivate hourly staff.
• Ensure on-time delivery and adjust plans to meet customer expectations.

Skills

People management

Team leadership

Performance management

Schedule flexibility

Education

Bachelor's degree or equivalent

Job description

Area Manager II - Manchester, CT job at Amazon.com Services LLC. Manchester, CT.

DESCRIPTION

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operations workflow has three major components: first mile – where the product is housed and ready for order; middle mile – where the order is hauled to your area; and last mile – when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Key Responsibilities and Job Elements

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

BASIC QUALIFICATIONS

• 2+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays