Area Manager II - Fulfillment Operations Lead

Amazon Inc.; Fort Worth (TX); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon.com Services LLC in Fort Worth, TX is seeking an Area Manager to lead a team of hourly colleagues and drive safety, quality, productivity and on-time delivery performance. You will engage and coach staff across shifts to meet customer expectations and business goals while navigating a dynamic fulfillment environment.

Key responsibilities include mentoring the workforce, collaborating with Safety, Engineering, Loss Prevention, QA and HR to implement plans, and adapting to varying

Qualifications

• 2+ years of employee and performance management experience.
• Flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience.

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

Customer service

Communication

Interpersonal skills

Team management

Performance metrics

Lean processes

Process improvement

Safety knowledge

Education

Bachelor's degree or international equivalent

Job description

Amazon.com Services LLC in Fort Worth, TX is seeking an Area Manager to lead a team of hourly colleagues and drive safety, quality, productivity and on-time delivery performance. You will engage and coach staff across shifts to meet customer expectations and business goals while navigating a dynamic fulfillment environment.

Key responsibilities include mentoring the workforce, collaborating with Safety, Engineering, Loss Prevention, QA and HR to implement plans, and adapting to varying