Fulfillment & Operations Area Lead

Amazon; Fort Worth (TX); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is hiring an Area Manager in Fort Worth, TX to lead a team of hourly workers and drive safety, quality, attendance, and performance. You will align with Safety, Engineering, and HR to meet business objectives and ensure customer orders are delivered on time.

The role requires standing for long shifts and lifting up to 49 pounds. Ideal candidates hold a Bachelor’s degree or have equivalent experience, with 2+ years in people management and a track record in lean improvements and customer

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexible schedule including weekends, nights, and holidays.
• Experience with performance metrics and lean techniques.
• Experience leading teams of 20+ employees.
• Strong customer service and communication skills.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.
• Lift up to 49 pounds and stand/walk for long shifts.
• Operate in variable environments with noise and weather variations.
• Navigate multiple site workflows to ensure on-time deliveries.

Skills

People management

Performance metrics

Process improvement

Lean / Kaizen / Six Sigma

Customer service

Communication

Education

Bachelor's degree in related field

Master's degree (optional)

Job description

Amazon is hiring an Area Manager in Fort Worth, TX to lead a team of hourly workers and drive safety, quality, attendance, and performance. You will align with Safety, Engineering, and HR to meet business objectives and ensure customer orders are delivered on time.

The role requires standing for long shifts and lifting up to 49 pounds. Ideal candidates hold a Bachelor’s degree or have equivalent experience, with 2+ years in people management and a track record in lean improvements and customer