Area Manager, Facility Services & Growth (NE Ohio)

Fountain; Akron (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Marsden Services is seeking an Area Manager for the Northeastern Ohio market. You will oversee day-to-day operations, supervise frontline staff, ensure safety, and maintain contract scope while supporting growth initiatives.

Responsibilities include client relationship management, staff coaching, performance retention, and process improvements to deliver quality service across multiple sites.

Qualifications

• Minimum 2 years of management experience leading frontline service employees across multiple sites.
• Experience in janitorial/facility services is preferred.
• Valid driver's license with proof of insurance.

Responsibilities

• Oversee day-to-day operations across assigned accounts, ensuring cleanliness standards and contract scope are met.
• Serve as the primary client contact, maintaining relationships and resolving issues.
• Lead, coach, and develop frontline associates and supervisors.
• Ensure safety standards through audits, training, and accountability.
• Manage staffing, scheduling, timekeeping, and payroll processes.
• Monitor service delivery, inspect quality, and implement process improvements.

Skills

Coaching

Communication

Client relationships

Customer-first

Decision making

Integrity

Organizational skills

Growth mindset

Education

High school diploma or GED

Job description

Marsden Services is seeking an Area Manager for the Northeastern Ohio market. You will oversee day-to-day operations, supervise frontline staff, ensure safety, and maintain contract scope while supporting growth initiatives.

Responsibilities include client relationship management, staff coaching, performance retention, and process improvements to deliver quality service across multiple sites.