Area Manager, Facility Services & Growth

Marsden Services, L.L.C.; Akron (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Marsden Services, L.L.C. is seeking an Area Manager to lead day-to-day operations across assigned accounts in the Northeastern Ohio market.

You will supervise frontline teams handling cleaning, safety, and maintaining the contracted scope of work while serving as the primary client contact. In addition to operational leadership, you will support regional growth by identifying new business opportunities, strengthening client relationships, and contributing to revenue generation.

Qualifications

• Minimum two years of management experience leading frontline service employees across multiple sites
• Experience in janitorial, facility services, or related service industry preferred
• Valid driver’s license with proof of insurance
• High school diploma or GED required
• Willingness to travel within the Northeastern Ohio regional market

Responsibilities

• Oversee day-to-day operations across assigned accounts, ensuring cleanliness standards and contract scope are consistently met
• Serve as the primary client contact, maintaining strong relationships and proactively resolving issues
• Lead, coach, and develop frontline associates and supervisors to drive performance and retention
• Ensure compliance with safety standards through audits, training, and accountability
• Manage staffing, scheduling, timekeeping, and payroll processes
• Monitor service delivery, inspect work quality, and implement process improvements to drive efficiency and customer satisfaction

Skills

Coaching mindset

Clear expectations communication

Relationship building

Customer-first mentality

Decision making

Integrity & values

Organizational & interpersonal

Growth mindset

Education

High school diploma or GED

Job description

Marsden Services, L.L.C. is seeking an Area Manager to lead day-to-day operations across assigned accounts in the Northeastern Ohio market.

You will supervise frontline teams handling cleaning, safety, and maintaining the contracted scope of work while serving as the primary client contact. In addition to operational leadership, you will support regional growth by identifying new business opportunities, strengthening client relationships, and contributing to revenue generation.