Northeast Ohio Facility Services Leader — Growth & Safety

Marsden Services, L.L.C.; Youngstown (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Marsden Services, L.L.C. is seeking an Area Manager to oversee day-to-day operations for assigned accounts in the Northeastern Ohio market, directing cleaning, safety, and contract scope compliance across multiple sites.

The role emphasizes leadership, employee and client engagement, growth initiatives, and a strong safety focus, with travel between accounts and a commitment to developing teams and strengthening client relationships.

Qualifications

• Minimum of two years of management experience leading frontline service employees across multiple sites.
• Experience in janitorial, facility services, or related service industry preferred.
• Valid driver’s license with proof of insurance.
• Regular travel within the Northeastern Ohio regional market.
• High school diploma or GED is required.

Responsibilities

• Oversee day-to-day operations across assigned accounts, ensuring cleanliness standards and contract scope are met.
• Serve as the primary client contact, maintaining relationships and resolving issues.
• Lead, coach, and develop frontline associates and supervisors to drive performance and retention.
• Ensure safety compliance through audits, training, and accountability.
• Manage staffing, scheduling, timekeeping, and payroll processes.
• Monitor service delivery, inspect work quality, and implement process improvements.

Skills

Leadership

Coaching

Communication

Client relationships

Customer first

Decision making

Integrity

Organization

Interpersonal skills

Growth mindset

Education

High school diploma or GED

Job description

Marsden Services, L.L.C. is seeking an Area Manager to oversee day-to-day operations for assigned accounts in the Northeastern Ohio market, directing cleaning, safety, and contract scope compliance across multiple sites.

The role emphasizes leadership, employee and client engagement, growth initiatives, and a strong safety focus, with travel between accounts and a commitment to developing teams and strengthening client relationships.